3 Replies Latest reply: Apr 18, 2012 11:51 AM by dave_m_k

Acrobat 8.0 broken after installing update 8.3.1

tlbuxto1 Apr 17, 2012 2:39 PM

I have Acrobat 8.0 installed on my PC. I downloaded and installed update 8.3.1. Now, after I launch Acrobat, it only stays active for about 10 seconds then dies. I tried the Acrobat repair option but that does not correct the problem. What else should I try?

1. Re: Acrobat 8.0 broken after installing update 8.3.1

willyjp Apr 17, 2012 2:51 PM (in response to tlbuxto1)

Hi,

Can you try to launch acrobat with out plug in ( press and hold shift + double click on acrobat shortcut).
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2. Re: Acrobat 8.0 broken after installing update 8.3.1

Jeff A Wright Apr 17, 2012 4:12 PM (in response to willyjp)

Moving this discussion to the Acrobat Installation & Update Issues forum.
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3. Re: Acrobat 8.0 broken after installing update 8.3.1

dave_m_k Apr 18, 2012 11:51 AM (in response to tlbuxto1)

Good day,

You may also want to try repairing Acrobat via Help > Repair Acrobat Installation.

Kind regards,
David
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