8 Replies Latest reply: Apr 21, 2012 8:13 PM by Troubled2 RSS

    Trouble with 11.2

    Troubled2 Community Member

      I am uninstalled and re-installed 11.2 several times now.  Each time I am told the installation was successful but it does not allow me to watch videos.  The little box that is supposed to show existing release installed is always blank and does not have an error message either.  I wanted to go back to an earlier version but of course Adobe does not provide a way to do that....  Video screens are just black and no arrow or wheel to click on to play.  Seems to be a problem with no solution provided that I can find anywhere.  Any help would be appreciated to this low level computer guy.