6 Replies Latest reply on Apr 20, 2012 11:46 AM by [scott]

Illustrator missing scratch disks.

sunnyherman Apr 19, 2012 12:39 PM

I have four hard drives installed on my Mac Pro. One is the 640 GB drive that came with it, one is a 500 GB drive and there are also two 1.5 TB drives. However, when I go to select the Scratch Disk in Illustrator CS5 it only lists the Start-up disk and Time Machine as my Scratch Disk options. What gives? Photoshop shows all of the hard drive options for Scratch disks.

1. Re: Illustrator missing scratch disks.

[scott] Apr 19, 2012 12:43 PM (in response to sunnyherman)

How are the drives formatted?
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2. Re: Illustrator missing scratch disks.

sunnyherman Apr 19, 2012 12:50 PM (in response to [scott])

They are all Mac OS Extended (Journaled)
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3. Re: Illustrator missing scratch disks.

Larry G. Schneider Apr 19, 2012 1:04 PM (in response to sunnyherman)

As a test try unplugging one and see if they don't show up.
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4. Re: Illustrator missing scratch disks.

sunnyherman Apr 19, 2012 1:14 PM (in response to Larry G. Schneider)

If Photoshop sees all of these hard drives as scratch disk options, it would seem that the issue is with Illustrator, not the hard drives.
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5. Re: Illustrator missing scratch disks.

Wade_Zimmerman Apr 20, 2012 6:14 AM (in response to sunnyherman)

I am sure ou know this but just in case the listt in Illustrator is a drop down menu.
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6. Re: Illustrator missing scratch disks.

[scott] Apr 20, 2012 11:46 AM (in response to Wade_Zimmerman)

Yes. If Phothsop is seeing the drives, then Illustrator should as well.

Have you tried trashing Ai prefs?
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