I am trying to help a client recover from a computer problem. She was having several types of problems with her PC a couple of months ago. PSE 8 seemed to be working ok at the time, and my memory tells me I Reconnected all missing files (if there were any), Repaired and Optimized, as is my usual practice. I then did a full backup to an external drive. She then had her son fix her computer in some way shape or form. He lives out of state. I got a call and she said she was ready for me to get her PSE 8 back up and running.
When I got there, we discovered she did not have the PSE 8 CDs. She he bought it online from Adobe but never copied it to a CD etc. We decided she would buy PSE 10 and download it. I had never downloaded any from the Adobe Store and was totally shocked to discover it was a three hour download. Other equally large files I have downloaded from Adobe would have taken 20-30 min. While it was downloading I even went hoe and started the download on my internet connection. It would have taken an equal amount of time. Sorry, I strayed.
After we installed PSE 10, I did a Restore from the PSE 8 backup I made a couple of months ago. I have done this many times over the years with very good results. We got a message saying the catalog was successfully restored. But when I went to convert it to PSE 10, an error appeared saying the conversion failed and we shoulf try restoring it on to PSE 8 and try abother Backup.
That's the background. I do still have PSE 8 on a PC at home. I restored the Catalog to a custonm location (a second internal drive). All of the 5300 pictures or visible, tags appear to be in order etc.
But before trying a Back-up I wanted to Repair and Opimize the Catalog (named my Catalog). But with the catalog visible, the area where I expected to see [Current] is blank, and the Repair etc buttons are grayed out. I'm stumped. The only think I can think to do is to back another backup and try to restore that one on her PSE 10 after I dry run it at home.
I'f attached a screen shot showing the dialog box in quesation. I now see where it is quite small, you should be able to see the areas of the screen I'm referring to.
I'm stumped. Any suggestions will be very much appreciated.