12 Replies Latest reply: May 15, 2012 5:36 PM by hsy1234 RSS

    Cannot Install Lightroom 4.1 on Mac

    daisy2243 Community Member

      Hi all,

       

      I just upgraded Lightroom from 3 to 4.0. I wanted to update to 4.1, because I shoot with a Canon 5D Mark III and Lightroom 4.0 does not support it's raw files.

       

      I have no problem downloading it. When I click on the icon on my desktop, the installation starts and completes, but does not install 4.1, it just installs 4.0 again.

       

      I've tried downloading it 3 times and installing it 3 times and it just keeps doing the same thing. Can anyone tell me what I'm doing wrong? Or how to fix this?

       

      This is the name of the package that downloads to my desktop: Adobe Photoshop Lightroom 4.1 RC.pkg - however, even though it says the installation is sucessful, I still only have Lightroom 4.

       

      HELP PLEASE? I can't do anything with my pictures until I can get this update!

       

      Thank you!