22 Replies Latest reply: Apr 20, 2012 12:00 AM by Manish-Sharma RSS

    InDesign CS5 Not Responding When New Document is Opened

    torih13

      My InDesign immediately freezes and stops responding after I open a new document and move the cursor. The pinwheel appears and then eventually I have to force quit because it won't come back. I've never produced anything on this version of InDesign before -- I've opened it maybe twice since I installed the master collection last month. I'm using a 2010 macbook pro 15" with plenty of disk space. I uninstalled InDesign and then reinstalled it -- same problem. I removed the preferences and nothing worked. I have a huge project that needs to be done tonight and I am useless without InDesign! Any help would be greatly appreciated.