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Installing Trial version

New Here ,
Apr 20, 2012 Apr 20, 2012

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I downloaded Photoshop Elements 10 yesterday. All was fine. I put photos into organizer; it told me I 30 days, etc. Then, went into edit and it tells me trial expired. Please help.*

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Adobe Employee ,
Apr 20, 2012 Apr 20, 2012

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Copying info from this doc: http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

Adobe trial software is time limited, and otherwise has the same feature set as the licensed version. Some scenarios can cause trial software to expire early:

  • Changing the system clock
  • Modifying the executable file
  • Attaching a debugger
  • Automated virus scans

Trial periods can't be extended. After a trial expires, you need a serial number to install the software as a licensed version. Or, you can install trial software on another computer.

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New Here ,
Apr 20, 2012 Apr 20, 2012

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But I did not do any of those things. I"m not asking that the trial period be extended -- just that it start and work.

Kimberly Sundt

917.837.7183

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LEGEND ,
Apr 20, 2012 Apr 20, 2012

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It can't be done. Whatever happened has locked the licensing system and as much as this may suck, only inputting a serial number can release it again. We won't speculate as to why it happened, it could after all be a technical glitch, but that's just how it is. If you have a secondfary computer, try it there. Or you could make a leap of faith and just buy it...

Mylenium

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