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Cannot rename some topics

New Here ,
Apr 20, 2012 Apr 20, 2012

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I have a very large RH9 HTML project imported from Word. I need to rename some topics, but it cannot be done. On the Project pod, some of the topics produce context menus including the Rename function but others produce much shorter menus that do not include Rename (or Copy or several other items). The topics with the shorter context menu also have the topic filename and title grayed out on the Properties dialog; those whose context menus include Rename allow changes on the Properites dialog. There is nothing different from one topic to the next. So I can rename some topics but not others. Can someone help me? This is very frustrating.

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LEGEND ,
Apr 20, 2012 Apr 20, 2012

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Welcome to our community

Are any of these topics created by virtue of linking to Word?

In case you are unclear, before you decide to work with Word content, you make a decision. Do I want to simply import the content where what was once only edited in Word is sucked inside RoboHelp and I now forget it ever existed as a Word document. From here forward, if changes need to be made, I make them using RoboHelp.

Or do I want or need to contiue editing the Word document and simply update the RoboHelp Topics that were created from the document from time to time as the Word document is edited and changes.

So how exactly are you working with this?

Cheers... Rick

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New Here ,
Apr 20, 2012 Apr 20, 2012

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I wanted to link, but my original Word document was so large that I ended up importing and maintaining in RoboHelp. Understand that this project is enormous.

But could it be that I can rename the topics created in RoboHelp but not those from Word? (This just occurred to me.)

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LEGEND ,
Apr 20, 2012 Apr 20, 2012

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Okay, I'll bite.

Describe enormous. Click Tools > Reports > Project Status and tell us how many topics the Total Topics area presents.

Cheers... Rick

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New Here ,
Apr 20, 2012 Apr 20, 2012

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769 topics. Started with a 1200-page Word document (don’t even ask—not my idea, although I wrote the document).

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New Here ,
Apr 20, 2012 Apr 20, 2012

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Per my earlier email—I have checked, and some of the topics that I know came in directly from Word have the longer context menu including Rename, while others that I know I have created since do not have the longer context menu.

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Community Expert ,
Apr 20, 2012 Apr 20, 2012

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Where's this project located? Any Source Control involved? Got enough rights?

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New Here ,
Apr 20, 2012 Apr 20, 2012

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No source control involved. In-house project for in-house-developed suite of applications. Everything on my C drive (although I back up to network weekly).

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Community Expert ,
Apr 20, 2012 Apr 20, 2012

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C: as in c:\projects\project_name\ ? Shorter is better ;>)

Also, what o/s? Do you have local admin rights to your own c:\ drive? (It's not automatic with Win7 or Vista like it was in XP)

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New Here ,
Apr 20, 2012 Apr 20, 2012

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Windows 7. “C” as in . The path that RH created for me. Not my own administrator, but don’t see what that would affect, since as I say, some topics I can rename and some I can’t.

This was originally intended to be a programmers’ reference; never intended to be online help. In fact, I told them when I started that online help was something different. Two-plus years later, had to turn into user help.

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New Here ,
Apr 20, 2012 Apr 20, 2012

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Windows 7 Professional, to be exact.

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New Here ,
Apr 20, 2012 Apr 20, 2012

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For reasons not clear, pathname didn’t come over in my email. Let me quote it and see if that works:

“Windows 7. C as in .”

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Community Expert ,
Apr 20, 2012 Apr 20, 2012

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I don't think it came across again - you're probably referring to the default "My RoboHelp Projects" folder - it's usually really deep in the path length & you can end up with some really long paths to your topics. That's why the projects folder off the root is "best practices."

I don't remember if you mentioned if you can mess around with a new topic you create in the project or not. You might also try playing with one of the sample projects to see if you're experiencing the same effect.

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New Here ,
Apr 20, 2012 Apr 20, 2012

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Sorry—we had a shower over lunch. ANYWAY:

1. Sample project has correct context menu on all topics tested.

2. All topics, when looked at in Explorer, have the same (security) permissions, whether created from Word or created in RH. I have complete permissions to all of them.

3. Thought it might have to do with length of filename—nope—no correlation.

4. Thought it might have to do with conditional tags—nope—no correlation.

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LEGEND ,
Apr 23, 2012 Apr 23, 2012

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Hi,

Check the rhworddocs.apj in notepad. Perhaps there’s some garbage left over from your original tries. This is a desperate guess, as this is all I can think of. You can try the following:

1. Backup your project.

2. Create a blank project and paste the rhworddocs.apj from the new project in your project.

3. Delete project CPD.

4. Open project.

Now all references to linked word documents should be completely removed.

Greet,

Willam

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