7 Replies Latest reply: Apr 21, 2012 8:49 AM by Curt Y RSS

    CS6 Photoshop install error

    pjjkt Community Member

      I have CS5 Master on my computer.


      I downloaded CS6 Photoshop beta.  After downloading, I clicked on set-up.exe in the WINZIP folder.


      I get the following error:   Installer failed to initialize.  This could be due to a missing file. Please download Adobe Support Advisor

      to detect the problem.


      I downloaded the support advisor but it came up with no problem.


      I have downloaded it 2x with the same error message when trying to install.


      What else can I try?