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help with Adobe Flash

New Here ,
Apr 21, 2012 Apr 21, 2012

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I need adobe flash in order to access some websites, I have downloaded it and it says installation is successful, i restart my computer but when i go the websites the same message comes up that i need to install adobe flash, can anyone help me with this problem? thank you

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LEGEND ,
Apr 21, 2012 Apr 21, 2012

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We need to know more about your systerm, browser etc...

Mylenium

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Adobe Employee ,
Apr 21, 2012 Apr 21, 2012

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Moving this discussion to the Installing Flash Player forum.

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Adobe Employee ,
Apr 23, 2012 Apr 23, 2012

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Its a browser specific issue. Try a different browser like chrome or firefox, it should work.

For fixing IE or Safari, lets follow below suggestions :

  • Run the Flash Player Uninstaller as applicable for your machine(i.e.Windows or MAC) and remove flash player.

For MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

For Windows : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

  • Restart the machine.

  • Restart the browser and check.

Cheers!

Arpit

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