I have just began having trouble generating Printed
Documentation. I used to be able to generate it from every project,
but now its hit or miss. Sometimes when I close a project and
reopen it, I can generate a Word document, but sometimes not.
Nothing has changed with my system. I haven't made any
changes to how I go about generating I get no error messages, it
just doesn't go through the process.
I am using RH 5.0.1 WebHelp.
Has this happened to anyone else? Any words of wisdom would
be greatly apppreciated.
Linda K - Technical Writer, GUARD Insurance Group
When you say nothing has changed, does that mean you have
Automatic Updates turned off? Unless you have things will have
changed and one of those changes could be to upset RH into thinking
that Word was installed after RH. At certain times of the month RH
can get irritable about that.
If that is the problem, then usually an uninstall and
reinstall does the trick. First thought check it is not project
related by creating a new project and generating a printed output
using all the defaults.