16 Replies Latest reply: Apr 26, 2012 11:21 PM by maxrega RSS

    Crash using Bridge

    maxrega

      Again problem with camera raw in Bridge.

      Many times, clicking on done after some modifications on RAW files, the system crash.

        • 1. Re: Crash using Bridge
          Barbara B. ACP/MVPs

          Well, there are things you can do to fix bridge, but given that you seem to have a long history of various crash problems, it seems more likely to be a problem with OS X. Try downloading the latest combo updater for your version of OS X and run that right over your exisiting installation. Be sure to repair permissions afterwards.

          • 2. Re: Crash using Bridge
            maxrega Community Member

            Sorry but i don't understud  "downloading the latest combo updater"…. CAn You be more clear?

            BR

            MAx

             

             

            Il giorno 23/apr/2012, alle ore 18:56, Barbara B. ha scritto:

             

            Re: Crash using Bridge

            created by Barbara B. in Photoshop Elements - View the full discussion

            Well, there are things you can do to fix bridge, but given that you seem to have a long history of various crash problems, it seems more likely to be a problem with OS X. Try downloading the latest combo updater for your version of OS X and run that right over your exisiting installation. Be sure to repair permissions afterwards.

             

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            • 3. Re: Crash using Bridge
              Barbara B. ACP/MVPs

              What version of OS X are you running?

              • 4. Re: Crash using Bridge
                maxrega Community Member

                Mac OS X 10.7.3

                 

                Il giorno 23/apr/2012, alle ore 22:00, Barbara B. ha scritto:

                 

                Re: Crash using Bridge

                created by Barbara B. in Photoshop Elements - View the full discussion

                What version of OS X are you running?

                 

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                • 5. Re: Crash using Bridge
                  Barbara B. ACP/MVPs

                  Was PSE 8 already installed when you upgraded to lion?

                  • 6. Re: Crash using Bridge
                    maxrega Community Member

                    PSE 8 was installed when I updated OSX but, after some weeks I had a problem with my Mac being enable to start up.

                     

                    For this reason I started the Mac using the installation disk and I was obliged to reload the last back up.

                     

                    After that I had a problem with PSE 8 (error 150:30).

                     

                    On the web I found the solution: To uninstall and reinstall PSE.

                     

                    I did and, after an updating, PSE works good.

                     

                    Now, more and more often I have these crash problems. I believe that is not son strange because I now that it happens also with CS4 used by a pro.

                     

                    BR

                     

                    Max

                     

                     

                     

                    Il giorno 24/apr/2012, alle ore 13:30, Barbara B. ha scritto:

                     

                    Re: Crash using Bridge

                    created by Barbara B. in Photoshop Elements - View the full discussion

                    Was PSE 8 already installed when you upgraded to lion?

                     

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                    • 7. Re: Crash using Bridge
                      Barbara B. ACP/MVPs

                      I don't understand this part:

                       

                      For this reason I started the Mac using the installation disk and I was obliged to reload the last back up.

                      What do you mean by this? You migrated from a clone? Sorry, it's not clear. It is not normal for PSE to crash all the time.

                      • 8. Re: Crash using Bridge
                        maxrega Community Member

                        One day I was not able to restart my Mac.

                        I was obliged to restart from the insatllation disk that asked me to reload the back up.

                        The back up on Mac save all the hard thisk including SW, data and configuration.

                        Sory for my bad english Barbara, now I hope is more clesr.

                        BR

                        Max

                         

                         

                        Il giorno 24/apr/2012, alle ore 14:09, Barbara B. ha scritto:

                         

                        Re: Crash using Bridge

                        created by Barbara B. in Photoshop Elements - View the full discussion

                        I don't understand this part:

                         

                         

                        For this reason I started the Mac using the installation disk and I was obliged to reload the last back up.

                         

                        What do you mean by this? You migrated from a clone? Sorry, it's not clear. It is not normal for PSE to crash all the time.

                         

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                        • 9. Re: Crash using Bridge
                          Barbara B. ACP/MVPs

                          asked me to reload the back up.

                          Sorry, still not clear. Are you saying you just copied over documents and settings from your backup (via the migration assistant, for example), or that you had a full system clone (like you'd make with SuperDuper! or Carbon Copy Cloner) you moved to the main drive? If you clone a damaged system and then clone it back, you just clone back the problems. Or did you use Lion's restore partition to restore a basic system and then copy back your user stuff?

                          • 10. Re: Crash using Bridge
                            maxrega Community Member

                            I've cloned, I suppose, but I'm not sure, sorry but Apple system it's not so clear sometime.

                            Considering the time used to restore the back up it's very probable I've cloned the entier system.

                            BR

                            Max

                             

                            Ps note that before the problem I had with the start up, the Mac was perfectly working.

                            The back up disck was very updated.

                             

                            Il giorno 24/apr/2012, alle ore 15:27, Barbara B. ha scritto:

                             

                            Re: Crash using Bridge

                            created by Barbara B. in Photoshop Elements - View the full discussion

                            asked me to reload the back up.

                             

                            Sorry, still not clear. Are you saying you just copied over documents and settings from your backup (via the migration assistant, for example), or that you had a full system clone you moved to the main drive? If you clone a damaged system and then clone it back, you just clone back the problems.

                             

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                            • 11. Re: Crash using Bridge
                              Barbara B. ACP/MVPs

                              You can't clone unless you deliberately used a program to make a clone. Did you use SuperDuper, CCC or something like that? What program did you use to make your backup?

                              • 12. Re: Crash using Bridge
                                maxrega Community Member

                                I use Time machine, the bak system of Apple.

                                I'm not sure but Time Machine back up the all disk included Sw and data.

                                BR

                                Max

                                 

                                Il giorno 24/apr/2012, alle ore 16:15, Barbara B. ha scritto:

                                 

                                Re: Crash using Bridge

                                created by Barbara B. in Photoshop Elements - View the full discussion

                                You can't clone unless you deliberately used a program to make a clone. Did you use SuperDuper, CCC or something like that?

                                 

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                                • 13. Re: Crash using Bridge
                                  Barbara B. ACP/MVPs

                                  Okay, then it's not a clone. TM only restores documents/settings/etc, not your system.

                                   

                                  Here's what I would do. Go here and download the combo updater for 10.7.3:

                                   

                                  http://support.apple.com/kb/DL1484

                                   

                                  Then run that. Repair permissions.

                                   

                                  Now go to  your username>library>preferences and delete everything that is anything like com.adobe.bridge.plist (there may be more than one and some may have numbers). Also any lockfiles with the same name. This library file is hidden in 10.7. Option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything in there relating to PSE or bridge.

                                   

                                   

                                   


                                   


                                  • 14. Re: Crash using Bridge
                                    maxrega Community Member

                                    Ok Barbara,

                                     

                                    I've downloaded Combo updater.

                                     

                                     

                                     

                                    I didn’t found files like com.adobe.bridge.plist in librery/prferences, maybe I made a wrong search?

                                     

                                    In finder/application I found what s shoved in the enclosure.

                                     

                                    The problem unfortunately is not fixed.

                                     

                                     

                                     

                                    BR

                                     

                                    Max

                                     

                                     

                                    Il giorno 24/apr/2012, alle ore 17:06, Barbara B. ha scritto:

                                     

                                    Re: Crash using Bridge

                                    created by Barbara B. in Photoshop Elements - View the full discussion

                                    Okay, then it's not a clone. TM only restores documents/settings/etc, not your system.

                                     

                                     

                                    Here's what I would do. Go here and download the combo updater for 10.7.3:

                                     

                                     

                                    http://support.apple.com/kb/DL1484

                                     

                                     

                                    Then run that. Repair permissions.

                                     

                                     

                                    Now go to  your username>library>preferences and delete everything that is anything like com.adobe.bridge.plist (there may be more than one and some may have numbers). Also any lockfiles with the same name. This library file is hidden in 10.7. Option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything in there relating to PSE or bridge.

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

                                     

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                                    • 15. Re: Crash using Bridge
                                      Barbara B. ACP/MVPs

                                      Not library>preferences. Your username>library>preferences:

                                       

                                      This library file is hidden in 10.7. Option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything in there relating to PSE or bridge.

                                      You have three libraries: system>library, hard drive>library, and user>library. You want the last one, not either of the others.

                                      • 16. Re: Crash using Bridge
                                        maxrega Community Member

                                        In both case, I diden't found any file you described.

                                        First case:

                                        Finder

                                        Username (Italo)

                                        Library

                                        Preferences

                                        In this position any file like: com.adobe.bridge.plist

                                         

                                        Second case:

                                        Option click on Go menu in finder

                                        Click on the little house

                                        I diden't found the foder Saved Application States. The folder available are showed in the print screen I enclosed.

                                        BR

                                        Max

                                         

                                         

                                         

                                        Il giorno 27/apr/2012, alle ore 01:21, Barbara B. ha scritto:

                                         

                                        Re: Crash using Bridge

                                        created by Barbara B. in Photoshop Elements - View the full discussion

                                        Not library>preferences. Your username>library preferences:

                                         

                                         

                                        This library file is hidden in 10.7. Option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, go to the Saved Application States folder and delete anything in there relating to PSE or bridge.

                                         

                                        You have three libraries: system>library, hard drive>library, and user>library. You want the last one, not either of the others.

                                         

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