• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Help Adobe flash player keeps uninstalling itself

New Here ,
Apr 22, 2012 Apr 22, 2012

Copy link to clipboard

Copied

Hello everyone

Adobe flash has been working for me for serveral years now perfectly fin but for some reason now i started getitng these errors and the interenet seems to think i don't have it installed. I tried reinstalling it i shut my computer down for the night boot it back up again and it was still installed on my machine but like the previous day the interent thought it was unistalled so i have been using this temp fix for a few days now and was wondering if only could help me fix this problem for good

Views

17.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Apr 26, 2012 Apr 26, 2012

If you're consistently having to reinstall after each reboot, please try the steps listed in this FAQ:

How do I fix Windows permission problems with Flash Player?

If you continue to have problems, please post your installer log so we can see if something is causing Flash Player to be uninstalled.

Where do I find the Flash Player installation log on Windows?

Votes

Translate

Translate
Guest
Apr 23, 2012 Apr 23, 2012

Copy link to clipboard

Copied

To assist us in quickly understanding your problem, please follow these guidelines when posting:

  • Specify your operating system (including 32bit or 64bit edition)
  • Specify your web browser and version (including 32bit or 64bit edition)
  • Specify your Flash Player version
  • Give us a brief explanation of the problem, please include any information you feel is important

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 23, 2012 Apr 23, 2012

Copy link to clipboard

Copied

-I has a 64 bit operating system,

-as well as a 64 bit webrowser

-version

11.2.202.233

-I did a fresh uninstal of adobe flash player, then reinstalled it without rebooting inbetween the instal and unistal, I shut down my computer at night. The following morning i booted it up and i looked into youtube, and my steam to find i could no longer play videos it kept saying i needed adobe flash when i knew for a fact i had just instaled it so i repeated the process and it worked fine until I shut it down again. I have been doing this process for a few days now, and was wondering if there is a way to fix this

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Apr 24, 2012 Apr 24, 2012

Copy link to clipboard

Copied

Decimatore123 wrote:

-I has a 64 bit operating system,

-as well as a 64 bit webrowser

-version

11.2.202.233

You're not helping yourself or others by posting vague answers.

Which of these 64-bit operating systems is yours?

  • Windows XP 64-bit Edition
  • Windows Vista
  • Windows 7
  • MAC OSX 10.3 "Panther"
  • MAC OSX 10.4 "Tiger"
  • MAC OSX 10.5 "Leopard"
  • MAC OSX 10.6 "Snow Leopard"
  • MAC OSX 10.7 "Lion"
  • Ubuntu 64-bit
  • OpenSUSE 12.1
  • Fedora 64-bit

Which of these 64-bit browsers is yours?

  • Safari
  • Internet Explorer
  • Firefox (Waterfox)
  • Opera
  • Dragon Internet Browser
  • Konquerer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 24, 2012 Apr 24, 2012

Copy link to clipboard

Copied

srry bout that XD

-Windows 7 (64 bit)

-Internet Explorer (64 bit)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 24, 2012 Apr 24, 2012

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 25, 2012 Apr 25, 2012

Copy link to clipboard

Copied

I went to the instal page and while I was removing the files I found 2 that I could not remove from the C:\Windows\SysWOW64\Macromed\Flash it said I needed administrative permission which sadly I don't know how to delete these two files I tried using unlocker but It isn't helping how do I fix dis

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 26, 2012 Apr 26, 2012

Copy link to clipboard

Copied

Does your Windows user account have administrative privileges?

If not, can you login to a user account that has?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2012 Apr 26, 2012

Copy link to clipboard

Copied

Yes my account does have administrative privilages

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 26, 2012 Apr 26, 2012

Copy link to clipboard

Copied

If you're consistently having to reinstall after each reboot, please try the steps listed in this FAQ:

How do I fix Windows permission problems with Flash Player?

If you continue to have problems, please post your installer log so we can see if something is causing Flash Player to be uninstalled.

Where do I find the Flash Player installation log on Windows?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2012 Apr 26, 2012

Copy link to clipboard

Copied

well that patched things up very nicely thank so much turns out that was the exact issue XD

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 14, 2012 Jun 14, 2012

Copy link to clipboard

Copied

nothing is working, tried everything you suggested on this forum

so here is the flash last log

=O====== M/11.2.202.235 2012-06-15+05-33-52.554 ========

0000 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -maintain activex

0001 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_235.ocx 5

0002 00000018

0003 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

0004 00000018

0005 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

0006 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0007 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

0008 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0009 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

0010 00001021

0011 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0014 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

0015 00000012

=X====== M/11.2.202.235 2012-06-15+05-34-00.978 ========

2012-6-15+5-34-23.586 [error] 1226 1062

=O====== M/11.3.300.257 2012-06-15+05-34-12.037 ========

0000 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe" -maintain plugin

0001 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe 5

0002 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

0003 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

0004 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

0005 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

0006 00001021

0007 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0008 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0009 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0010 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0011 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

0012 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

0013 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0014 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0015 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0016 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0017 00001036 Software\Opera Software/Last CommandLine 2

0018 00001036 Software\Opera Software/Last CommandLine 2

0019 00001036 Software\Opera Software/Plugin Path 2

0020 00001036 Software\Opera Software/Plugin Path 2

0021 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe 5

0022 00000012

=X====== M/11.3.300.257 2012-06-15+05-34-26.207 ========

=O====== M/11.3.300.257 2012-06-15+05-36-49.329 ========

0000 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

0001 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

0002 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

0003 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0004 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

0005 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

0006 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0007 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0008 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0009 00001036 Software\Opera Software/Last CommandLine 2

0010 00001036 Software\Opera Software/Last CommandLine 2

0011 00001036 Software\Opera Software/Plugin Path 2

0012 00001036 Software\Opera Software/Plugin Path 2

0013 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

0014 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe

0015 00000017 C:\Windows\system32\Macromed\Flash

0016 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

0017 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

0018 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0019 00000012

=X====== M/11.3.300.257 2012-06-15+05-36-54.319 ========

=O====== M/11.3.300.257 2012-06-15+06-28-14.962 ========

0000 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

0001 00001041

=X====== M/11.3.300.257 2012-06-15+06-28-15.636 ========

=O====== M/11.3.300.257 2012-06-15+06-31-44.693 ========

0000 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

0001 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

0002 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

0003 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

0004 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

0005 00001036 Software\Opera Software/Last CommandLine 2

0006 00001036 Software\Opera Software/Last CommandLine 2

0007 00001036 Software\Opera Software/Plugin Path 2

0008 00001036 Software\Opera Software/Plugin Path 2

0009 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

0010 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe

0011 00000017 C:\Windows\system32\Macromed\Flash

0012 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

0013 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

0014 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

0015 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

0016 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

0017 00001106

0018 00001106

0019 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

0020 00000012

=X====== M/11.3.300.257 2012-06-15+06-31-51.532 ========

Message was edited by: 203niacey

GOOD NEWS the following forum solved my issues

http://forums.adobe.com/message/4482994#4482994

Since I do not use my Real Player,ever, I UNINSTALLED it

As for if flash will uninstall itself after reboot, I have yet to find that out.. as for now we are working..Thank you SOO much.!

UPDATE:July 1st, after 2weeks of not rebooting my computer for FEAR of Flash uninstalling, the power went out, turning off my computer, FLASH IS UNINSTALLED SELF AGAIN.! so I had to do an uninstall, reboot, and then reinstall, I am at a loss and cannot get this figured out..

Message was edited by: 203niacey

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 17, 2012 Dec 17, 2012

Copy link to clipboard

Copied

So today is December 2012 and Flash is still uninstalling it self and as I patiently wait for an answer 5 months later, I still cant figure out the problem, I now have tried registry cleaners that do not work, I have reinstalled and uninstalled flash at least once every week since July ..

Windows Vista home basic 32 bit

Firefox 18.0

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 13, 2013 Jan 13, 2013

Copy link to clipboard

Copied

LATEST

I have Window 7 Home Edition 64bit

Web Browser is both the IE Explorer 9 and Firefox 18

Flash player is  Adobe Flash Player 11.5.502.146

I install it and then after closing browser I have to keep reinstalling it as I am looking at Youtube or speedtest.

I am running AVG I have tried the following

Uninstalling it via a link from this site

Running msconfig without any other applications

Uninstalled Google Chrome

Uninstalled any malware program and AVG

Please Help I am installing this program 2-4 times a day.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines