16 Replies Latest reply on Oct 24, 2012 12:31 PM by Mike Van Horn

    Reader 10.1.3 for Mac doesn't print pdf's from web

    Jntanyan

      Yesterday we updated to Adobe Reader 10.1.3.  Now we can't print any pdf's from the web. In some cases we can save the files and open in Reader - those files print. However some web pdf's, like Stamps.com postage, don't allow the files to be saved.  Any suggestions?  We've tried Safari & Firefox, re-installing Reader, running Disk Utility and re-starting the Mac.

       

      When we try to print pdf's from the web, the print preview page in the print dialogue box is empty/white ... so the content to be print isn't even getting that far.

       

      We are running Snow Leopard OS - 10.6.8.

       

      Thanks in advance for any input!

      Joan