3 Replies Latest reply: Apr 25, 2012 6:04 AM by Stan Jones RSS

    Where is the cache file?

    Howard Hoffman

      I am having weird problem.

       

      Import file1.m2v into Encore, it shows it as 1 hour 15 min long

       

      The actual file is only 1 hour long.  If I rename it to file2.m2v, import it again, it will be 1 hour long and working properly.

       

      I've cleared the cache and deleted the 2 folders (Media Cache and Media Cache Files).  Still, the same observation.

       

      Any hint?

       

      Thanks