3 Replies Latest reply: Apr 25, 2012 6:04 AM by Stan Jones RSS

    Where is the cache file?

    Howard Hoffman Community Member

      I am having weird problem.


      Import file1.m2v into Encore, it shows it as 1 hour 15 min long


      The actual file is only 1 hour long.  If I rename it to file2.m2v, import it again, it will be 1 hour long and working properly.


      I've cleared the cache and deleted the 2 folders (Media Cache and Media Cache Files).  Still, the same observation.


      Any hint?