13 Replies Latest reply: Jan 13, 2013 4:52 PM by PeterTSyd RSS

    Help Adobe flash player keeps uninstalling itself

    Decimatore123

      Hello everyone

      Adobe flash has been working for me for serveral years now perfectly fin but for some reason now i started getitng these errors and the interenet seems to think i don't have it installed. I tried reinstalling it i shut my computer down for the night boot it back up again and it was still installed on my machine but like the previous day the interent thought it was unistalled so i have been using this temp fix for a few days now and was wondering if only could help me fix this problem for good

        • 1. Re: Help Adobe flash player keeps uninstalling itself
          Xircal Community Member

          To assist us in quickly understanding your problem, please follow these guidelines when posting:

          • Specify your operating system (including 32bit or 64bit edition)
          • Specify your web browser and version (including 32bit or 64bit edition)
          • Specify your Flash Player version
          • Give us a brief explanation of the problem, please include any information you feel is important
          • 2. Re: Help Adobe flash player keeps uninstalling itself
            Decimatore123

            -I has a 64 bit operating system,

             

            -as well as a 64 bit webrowser

             

            -version

            11.2.202.233

             

            -I did a fresh uninstal of adobe flash player, then reinstalled it without rebooting inbetween the instal and unistal, I shut down my computer at night. The following morning i booted it up and i looked into youtube, and my steam to find i could no longer play videos it kept saying i needed adobe flash when i knew for a fact i had just instaled it so i repeated the process and it worked fine until I shut it down again. I have been doing this process for a few days now, and was wondering if there is a way to fix this

            • 3. Re: Help Adobe flash player keeps uninstalling itself
              Xircal Community Member

              Decimatore123 wrote:

               

              -I has a 64 bit operating system,

               

              -as well as a 64 bit webrowser

               

              -version

              11.2.202.233

               

               

              You're not helping yourself or others by posting vague answers.

               

              Which of these 64-bit operating systems is yours?

              • Windows XP 64-bit Edition
              • Windows Vista
              • Windows 7
              • MAC OSX 10.3 "Panther"
              • MAC OSX 10.4 "Tiger"
              • MAC OSX 10.5 "Leopard"
              • MAC OSX 10.6 "Snow Leopard"
              • MAC OSX 10.7 "Lion"
              • Ubuntu 64-bit
              • OpenSUSE 12.1
              • Fedora 64-bit

               

              Which of these 64-bit browsers is yours?

              • Safari
              • Internet Explorer
              • Firefox (Waterfox)
              • Opera
              • Dragon Internet Browser
              • Konquerer
              • 4. Re: Help Adobe flash player keeps uninstalling itself
                Decimatore123

                srry bout that XD

                 

                -Windows 7 (64 bit)

                 

                -Internet Explorer (64 bit)

                • 6. Re: Help Adobe flash player keeps uninstalling itself
                  Decimatore123

                  I went to the instal page and while I was removing the files I found 2 that I could not remove from the C:\Windows\SysWOW64\Macromed\Flash it said I needed administrative permission which sadly I don't know how to delete these two files I tried using unlocker but It isn't helping how do I fix dis

                  • 7. Re: Help Adobe flash player keeps uninstalling itself
                    pwillener ACP/MVPs

                    Does your Windows user account have administrative privileges?

                     

                    If not, can you login to a user account that has?

                    • 8. Re: Help Adobe flash player keeps uninstalling itself
                      Decimatore123

                      Yes my account does have administrative privilages

                      • 9. Re: Help Adobe flash player keeps uninstalling itself
                        chris.campbell Adobe Employee

                        If you're consistently having to reinstall after each reboot, please try the steps listed in this FAQ:

                         

                        How do I fix Windows permission problems with Flash Player?

                         

                        If you continue to have problems, please post your installer log so we can see if something is causing Flash Player to be uninstalled.

                         

                        Where do I find the Flash Player installation log on Windows?

                        • 10. Re: Help Adobe flash player keeps uninstalling itself
                          Decimatore123

                          well that patched things up very nicely thank so much turns out that was the exact issue XD

                          • 11. Re: Help Adobe flash player keeps uninstalling itself
                            niacey00 Community Member

                            nothing is working, tried everything you suggested on this forum

                             

                            so here is the flash last log

                             

                            =O====== M/11.2.202.235 2012-06-15+05-33-52.554 ========

                            0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -maintain activex

                            0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_235.ocx 5

                            0002 [I] 00000018

                            0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

                            0004 [I] 00000018

                            0005 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

                            0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                            0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                            0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                            0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                            0010 [W] 00001021

                            0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0014 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5

                            0015 [I] 00000012

                            =X====== M/11.2.202.235 2012-06-15+05-34-00.978 ========

                             

                            2012-6-15+5-34-23.586 [error] 1226 1062

                            =O====== M/11.3.300.257 2012-06-15+05-34-12.037 ========

                            0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe" -maintain plugin

                            0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe 5

                            0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                            0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                            0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                            0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                            0006 [W] 00001021

                            0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                            0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                            0011 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

                            0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                            0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                            0014 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                            0015 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                            0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                            0017 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0018 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0019 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0020 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0021 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe 5

                            0022 [I] 00000012

                            =X====== M/11.3.300.257 2012-06-15+05-34-26.207 ========

                             

                            =O====== M/11.3.300.257 2012-06-15+05-36-49.329 ========

                            0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

                            0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                            0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                            0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                            0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                            0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                            0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                            0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                            0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                            0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0013 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

                            0014 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe

                            0015 [I] 00000017 C:\Windows\system32\Macromed\Flash

                            0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                            0017 [I] 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

                            0018 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                            0019 [I] 00000012

                            =X====== M/11.3.300.257 2012-06-15+05-36-54.319 ========

                             

                            =O====== M/11.3.300.257 2012-06-15+06-28-14.962 ========

                            0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

                            0001 [F] 00001041

                            =X====== M/11.3.300.257 2012-06-15+06-28-15.636 ========

                             

                            =O====== M/11.3.300.257 2012-06-15+06-31-44.693 ========

                            0000 [I] 00000010 "C:\Users\Sonia\AppData\Local\Temp\install_flash_player.exe" -install -iv 8

                            0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                            0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                            0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                            0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                            0005 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0006 [W] 00001036 Software\Opera Software/Last CommandLine 2

                            0007 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0008 [W] 00001036 Software\Opera Software/Plugin Path 2

                            0009 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_3_300_257.dll

                            0010 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe

                            0011 [I] 00000017 C:\Windows\system32\Macromed\Flash

                            0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                            0013 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                            0014 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

                            0015 [I] 00000022 C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe

                            0016 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                            0017 [W] 00001106

                            0018 [W] 00001106

                            0019 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

                            0020 [I] 00000012

                            =X====== M/11.3.300.257 2012-06-15+06-31-51.532 ========

                             

                            Message was edited by: 203niacey

                             

                            GOOD NEWS the following forum solved my issues

                            http://forums.adobe.com/message/4482994#4482994

                            Since I do not use my Real Player,ever, I UNINSTALLED it

                             

                            As for if flash will uninstall itself after reboot, I have yet to find that out.. as for now we are working..Thank you SOO much.!

                             

                            UPDATE:July 1st, after 2weeks of not rebooting my computer for FEAR of Flash uninstalling, the power went out, turning off my computer, FLASH IS UNINSTALLED SELF AGAIN.! so I had to do an uninstall, reboot, and then reinstall, I am at a loss and cannot get this figured out..

                             

                            Message was edited by: 203niacey

                            • 12. Re: Help Adobe flash player keeps uninstalling itself
                              niacey00 Community Member

                              So today is December 2012 and Flash is still uninstalling it self and as I patiently wait for an answer 5 months later, I still cant figure out the problem, I now have tried registry cleaners that do not work, I have reinstalled and uninstalled flash at least once every week since July ..

                               

                              Windows Vista home basic 32 bit

                              Firefox 18.0

                              • 13. Re: Help Adobe flash player keeps uninstalling itself
                                PeterTSyd

                                I have Window 7 Home Edition 64bit

                                Web Browser is both the IE Explorer 9 and Firefox 18

                                Flash player is  Adobe Flash Player 11.5.502.146

                                I install it and then after closing browser I have to keep reinstalling it as I am looking at Youtube or speedtest.

                                I am running AVG I have tried the following

                                Uninstalling it via a link from this site

                                Running msconfig without any other applications

                                Uninstalled Google Chrome

                                Uninstalled any malware program and AVG

                                Please Help I am installing this program 2-4 times a day.