9 Replies Latest reply on Apr 27, 2012 6:21 AM by peterathands

    Match product key with appropriate installed machine

    peterathands Level 1

      Since it's is damn near impossible to contact the Adobe Support, and when you can contact them on some apparently secret phonenumber, they prove themselves utterly, utterly useless, I might as well ask my question here.

       

      Online, I can see our license keys. We have 2 single-machine-keys and 1 volume license for 10 machines (for the Design Premium). How can I tell the difference between those two types of keys?

       

      My second and more important question, is how I can match the different installed machines to the license-keys we have?

      We really need to know this for a reinstall of a repaired computer and to chart our machines and their matching license-keys.

       

      Any help from the community would be much appreciated, it's a real shame that software that costs thousands of euros offers no support whatsoever.

       

      I didn't know in which subforum to post this, it's obviously not just for dreamweaver, but for CS5 Design Premium and CS5 Web Premium.

       

      Kind regards,

      Peter