4 Replies Latest reply: Apr 30, 2012 6:03 AM by Casey Jensen RSS

    Error when trying to display video on the iPad

    ellipsis81_uk Community Member

      Hi, I am uploading a video as a cover for my magazine, it's worked for me in the past, but now it keeps giving me the same error...


      The page loads and the creen is solid white, although I've told the video to play by itself on page load. So then I try tapping the page and if gives m an error saying "Unable to load media. Please check your internet connection or try again later."


      This is embeded so I really don't know why it needs the internet and have no idea what I'm doing wrong.


      I'm using V19 of producer tools and I'm testing on an iPad 3.


      Here is the info of the file (I have blurred out any client information):


      Screen Shot 2012-04-28 at 15.57.19.png