25 Replies Latest reply: Apr 30, 2012 5:15 PM by Pete.Green RSS

    bug - dialog boxes extremely dark

    uhanepono Community Member

      Hi. the dialog boxes I call up are often extremely dark and either stay that way or take a moment to convert to the normal view. I am working on an external monitor hooked up to my mac bookpro. Running lion. There is no particular action I take to induce this responce. It happens 75% of the time and with no descernable pattern. thanks aloha, UScreen Shot 2012-04-26 at 3.08.47 PM.png

        • 1. Re: bug - dialog boxes extremely dark
          PECourtejoie ACP

          Hello! you do seem to run into many different issues, including some that most other users don't encounter.

          You already posted your system info in another thread, I think.

          What other programs are running? What is not standard in your MBP. Is it the case when you use only one screen?

          • 2. Re: bug - dialog boxes extremely dark
            PECourtejoie ACP

            Here a link to a post with his system info: http://forums.adobe.com/message/4364727#4364727

            • 3. Re: bug - dialog boxes extremely dark
              Chris Cox Adobe Employee

              Looks like a driver bug or due to something trying to modify system drawing behavior.

              I'd guess a haxie or some sort of ColorSync problem.

              • 4. Re: bug - dialog boxes extremely dark
                uhanepono Community Member

                Hi Chris, What's to do? "

                 

                haxie or some sort of ColorSync problem.

                 

                I don't know what those are or how to modify/fix them. s it a hardware problem, OSX problem or app problem? thanks again for your help. CS%.1 has worked flawlessly on this system for some time. aloha, U

                • 5. Re: bug - dialog boxes extremely dark
                  uhanepono Community Member

                  Hi, The only other programs running are a proxy server and safari (for the lynda.com tutes). CS5.1 ran flawlessly on this system for some time. What is a MPB so I can find out for you, please? I will start app up in the main screen with the ex monitor disconected and let you know. Do you need to know make and model of ex monitor? It's a samsung syncmaster TFT-LCD Monitor.

                  • 6. Re: bug - dialog boxes extremely dark
                    Noel Carboni Community Member

                    Is it just me or are the buttons a different shape than what's seen on a bone stock Macintosh?

                     

                    ButtonShapeDifference.jpg

                     

                    Whatever ("haxie"?) you've installed that's altered your desktop "theme" to square up those buttons is what's probably wrong with it.

                     

                    -Noel

                    • 7. Re: bug - dialog boxes extremely dark
                      PECourtejoie ACP

                      Noel, that's the new standardized UI on Mac and PCs.

                      uhanepono, MBP stand for Mac Book Pro.

                       

                      Let's follow the discussion in the thread I linked higher.

                      • 8. Re: bug - dialog boxes extremely dark
                        Noel Carboni Community Member

                        You're saying Adobe has made the buttons more square on Macs now?

                         

                        Not sure what you're talking about, because I'm not seeing anything all that similar (ignoring the brightness) between either of the images I posted above and what I see from Photoshop CS6 on Windows 7....

                         

                        NotStandard.jpg

                         

                        -Noel

                        • 9. Re: bug - dialog boxes extremely dark
                          Chris Cox Adobe Employee

                          >> from the OP >> "my mac bookpro. Running lion."

                           

                          I almost wonder if he installed the WIndows version by mistake and is running under Wine or something....

                          • 10. Re: bug - dialog boxes extremely dark
                            uhanepono Community Member

                            Hi all, I am running on a mac with lion in a mac environment. The style of those bottons can be easily changed in preferences. I have been using that style fro years. The darkness of the panel is what's at issue and what I was reporting. It is so dark that I can't read the words on the buttons. This is being addressed, thanks aloha, Uhane

                            • 11. Re: bug - dialog boxes extremely dark
                              Chris Cox Adobe Employee

                              Where are you changing the appearance of the buttons and UI elements?

                              That is not a Photoshop preference, nor a normal MacOS preference.

                               

                               

                              The darkness is probably a side effect of whatever you are using to modify your UI appearance.

                              Other people are not seeing that darkness, but they also aren't seeing Windows like UI controls on MacOS.

                              • 12. Re: bug - dialog boxes extremely dark
                                PECourtejoie ACP

                                Noel, you will agree that the first and third are more alike than the second and third, no?

                                uhanepono, please post a screen capture of your Mac Preferences panel. If you used a third party program to darken the UI, that's a haxie, and that is a third party program that might interfere with Photoshop, hence maybe the countless problems you run into.

                                • 13. Re: bug - dialog boxes extremely dark
                                  Noel Carboni Community Member

                                  Yes, they're more alike in shape, but the weight of the font is different and the shading of the checkbox is different.  It was your use of terms "THE new..." that threw me off.  It made me think maybe Photoshop CS6 had done something to try to make the buttons seem more similar to PC, which wouldn't make much sense to do.

                                   

                                  -Noel

                                  • 14. Re: bug - dialog boxes extremely dark
                                    PECourtejoie ACP

                                    Well, almost everything in the main UI has been refined, for instance, all sliders are now the same, except when needed (blend-if sliders, etc.) The font might be different, but there has been a lot of changes, as you sure have noticed.

                                    • 15. Re: bug - dialog boxes extremely dark
                                      Chris Cox Adobe Employee

                                      Yeah, I'm confused as well - the font is MacOS, but the button shapes are almost, but not quite, Windows.

                                      Something is way off on his system.

                                      • 16. Re: bug - dialog boxes extremely dark
                                        IceflowStudios ACP

                                        I think Noel may have taken that screenshot from an older version of OS X. Aside from the darkening issue, Lion's UI looks consistant to Uhanepono's screenshot. Mine is below.

                                         

                                        In terms of the issue, here are a few things to try:

                                         

                                        In System Preferences, select Displays > Color > then choose sRGB for the Display Profile.

                                        If that doesn't help, back in System Preferences, select Universal Access > Seeing > and make sure VoiceOver is Off and Display is set to Black on White with Normal contrast.

                                         

                                        Are you seeing dark dialogue boxes on other applications, or just Photoshop? If it's occuring outside of Photoshop, you may have an issue with the graphics card itself. I would first try an Erase and Install (backup your data first), then have Apple take a look at the computer. Based on your other posts, it seems like you are experiencing more issues than the average beta tester. Something deeper is occuring here.

                                         

                                        RefineEdgeLion.png

                                        • 17. Re: bug - dialog boxes extremely dark
                                          Noel Carboni Community Member

                                          Thank you Howard.  I guess that's what Pierre was trying to say...  What you're showing is the look of the latest OSX (what's that, Lion)?  I have to say, I do like the somewhat more square look better.

                                           

                                          I don't have a Mac system of my own to check things with.  I'm just trying to facilitate the discussion toward a resolution.

                                           

                                          -Noel

                                          • 18. Re: bug - dialog boxes extremely dark
                                            uhanepono Community Member

                                            Hi everyone, To put the issue to sleep. This forum is for beta testing of PSCS6 so I was reporting an aberration in psCS6 beta when I posted the screen shot of the darkened panel. There are no other apps affected. The rest of my system was and is fine. My settings for the B&W panels is a personal choice, one that lion is supports. It is the darkness of the panels and other quirky artifacts on the external monitor and the mail screen of the macbook pro that I am reporting. All my specs are listed in the thread or in one of my other threads. aloha, Uhane

                                            • 19. Re: bug - dialog boxes extremely dark
                                              Chris Cox Adobe Employee

                                              Other people are not seeing the drawing artifacts that you are seeing.

                                               

                                              There is still something odd/wrong on your system that causes that - but we don't know what that might be.

                                              We need you to tell us what is on your system that causes dialogs/UI elements to be drawn differently from everyone else's system.

                                              • 20. Re: bug - dialog boxes extremely dark
                                                PECourtejoie ACP

                                                What do you mean by the personal choice? is it the graphite theme? Please, please share the modifications that you did, so that we can try to help you!

                                                • 21. Re: bug - dialog boxes extremely dark
                                                  uhanepono Community Member

                                                  Hi Chris et al, Please see discussion "bug - refine edge" for more info on CS6 problems on my system that I am running into. That is still an active thread too. The path is system preferences/general/appearance/graphite/highlights/graphite. That path I will post first. ..Looks like I can not post more than 2 screen shots so I will post a new message with moreScreen Shot 2012-04-29 at 10.57.58 AM.png

                                                  <quote>Other people are not seeing the drawing artifacts that you are seeing.

                                                  There is still something odd/wrong on your system that causes that - but we don't know what that might be. We need you to tell us what iScreen Shot 2012-04-29 at 10.57.39 AM.pngs on your system that causes dialogs/UI elements to be drawn differently from everyone else's system<endquote>

                                                  Here is a screen shot that shows the preferences I use. They are standard preferences in Lion. I am also including shots from my system prefences in general if that helps and I am including a shot of what that same dialog box looks like in PS5.1

                                                  • 22. Re: bug - dialog boxes extremely dark
                                                    uhanepono Community Member

                                                    My screen settings for both monitors. The next shot is the proper way dialog boxes look in CS5.1. Lastly is another example of the darkness aberation. This time it went way way dark when I toggled through with the "f" key to fullscreen on the external monitor. I do not get as many aberations on the main screen but they do occur there too. It is the first thing that happens before the shortcuts become unresponsive and then the cursor and then the app slows to eventually freeze. Hope this helps. Please do see the other thread "bug - refine edge" for more insight. There you will see my system profile too for both the macbook and PS6 aloha, Uhane

                                                    Screen Shot 2012-04-29 at 10.59.01 AM.png

                                                    Screen Shot 2012-04-29 at 11.18.19 AM.png

                                                    Screen Shot 2012-04-29 at 11.10.08 AM (2).png

                                                    • 23. Re: bug - dialog boxes extremely dark
                                                      uhanepono Community Member

                                                      bug - refine edge   thread where there is more on what's up on my system and the steps I have already taken, aloha, Uhane

                                                      • 24. Re: bug - dialog boxes extremely dark
                                                        Noel Carboni Community Member

                                                        A REAL shot in the dark, but have you tried turning off the [  ] Automatically adjust brightness setting?

                                                         

                                                        -Noel

                                                        • 25. Re: bug - dialog boxes extremely dark
                                                          Pete.Green Adobe Employee

                                                          I was just thinking the same thing Noel.