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Guest
May 01, 2012 May 01, 2012

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I have already downloaded the flash player, and when I want to install, it asked me to type my name and password.

It showed Yammie Wong as my name by itself, so I type my password and try to login, but it didnt work.

And then I tried my email as the name and use the same password, it still didnt work.

I've tried many times but failed, please help me to figure out my problem.

My ID: yammieoywong@gmail.com psaaword: <removed by moderator>

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Adobe Employee ,
May 01, 2012 May 01, 2012

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It is asking for your administrator password.  The same password you use to log into your computer.

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Adobe Employee ,
May 01, 2012 May 01, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
May 01, 2012 May 01, 2012

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What is your operating system, version & edition.

Are you running the installation under an administrator user's account?

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Guest
May 05, 2012 May 05, 2012

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I am using a Macbook Pro.

I've downloaded this one:   http://get.adobe.com/tw/flashplayer/

I am actually not very sure if I am running the installation under an administrator user's account, if yes what should I do?

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Adobe Employee ,
May 11, 2012 May 11, 2012

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You'll need to use your macbook pro's username and password to complete the installation.

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