What you may be misunderstanding is the way you do a 'drag and drop'. That
goes back to how the ebook reader and ADE link up, so let me go over that.
No offense intended.
You should attach your ereader to your computer (I'll assume a Windows PC)
and make sure that the PC recognizes it and gives it a drive letter. The
Nook should display information that it's connected as well. Then, start
ADE. During its startup, ADE looks for attached ereaders, and when it
finds them, it displays them on the bookshelf panel of the Library view
(the left hand side). You'll see a small entry that represents your Nook.
Then, just put your cursor on the ebook in the library, hold it down and
'drag and drop' it to the entry that represents your Nook. A couple of
screens will flash as ADE makes the transfer, and your Nook will tell you
that it's receiving the entry. Then, when you've finished dragging and
dropping ebooks to the Nook, you need to disconnect it logically from the
PC (before you shut down ADE). You can do that by using Windows Explorer
(NOT Internet Explorer): look at all of the devices attached to your
computer (including all of the drives), find the one that's your Nook, and
right click on it. Select 'Eject' from that menu. This disconnects the
Nook logically from your computer. You can use the icon on the far right
hand side of the START bar that shows 'Safely Remove Hardware' when you put
your cursor on it also. Right click on that icon and you'll see a list of
drives. Click on the drive letter that represents your Nook and it will be
Once the Nook is disconnected logically, its screen should show that it's
processing new content. When it stops doing that, you can unplug it and
The loan token is a library issue, not an ADE issue. Somewhere back in
their software, the loan token is not being set. You should talk to the
library's technical support folks about that. And don't let them give you
b-s about ADE dropping it: all ADE does is to look for it in the library's
Hope this helps!