3 Replies Latest reply on May 7, 2012 10:30 AM by David__B

    How long do I have to wait for my account to be unlocked?


      When I try to login to see my eligibility for existing customer cloud pricing I get a 'this account is locked try again later' error. How long do I wait? or rather, how do I get it unlocked?


      I can login to My Adobe using my old ID (not email version) and am trying to get my email to work as my login so I move to CreativeCloud... but it won't work so I can't sign up... and now my account got locked on that page...