5 Replies Latest reply: May 3, 2012 3:01 PM by Radek87

Adobe Download Assistant does not work

Radek87 May 3, 2012 1:33 PM

Hi everyone!

I have very big problem with Adobe Download Assistant. I tried download Adobe Premier Pro CS5 trial. I downloaded ADA, and there is not a list of trials... It looks like:

http://imageshack.us/photo/my-images/11/adobef.png/

It is polish version of ADA.

Could someone help me? It is very important for me

1. Re: Adobe Download Assistant does not work

Radek87 May 3, 2012 1:50 PM (in response to Radek87)

English version of ADA looks like:

http://i.imgur.com/c9CVz.png
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2. Re: Adobe Download Assistant does not work

Jeff A Wright May 3, 2012 2:18 PM (in response to Radek87)

Have you tried to initiate the download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_pro&loc=en_gb
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3. Re: Adobe Download Assistant does not work

Radek87 May 3, 2012 2:37 PM (in response to Jeff A Wright)

Yes, exactly from this web-page...

I downloaded other trials, but I have never had this problem...
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4. Re: Adobe Download Assistant does not work

Jeff A Wright May 3, 2012 2:43 PM (in response to Radek87)

I would recommend implementing solution 1 listed in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.

Alternately you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download.
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5. Re: Adobe Download Assistant does not work

Radek87 May 3, 2012 3:01 PM (in response to Jeff A Wright)

Thank you very much!

I reformatted my notbook before trying to download this trial. Maybe is it important?
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