15 Replies Latest reply on May 11, 2012 1:11 AM by Martin Lér

    Preview on ... (Device)

    Yves Apel Level 3



      I use the the new v20 tools (only folio builder), but the Preview on device is not working.


      Steps I tried already:

      • Deinstalling and reinstalling the tools
      • Removing InDesign Preferences
      • Removing InDesign Cache
      • Removing tmp files in StageManager.../localstore/... folder
      • Multiple times restarted the machine, InDesign and the devices.


      I can clearly define that the problem is not the device and not the custom content viewer. I tried with 2x iPads and 1x iPhone and it didn't work. On another machine, it's working fine with this devices.

      Using Phone Disk still works.


      I'm working on Mac OSX Lion 10.7.3 All Software including the latest InDesign patch is up to date.



      Please let me know what I can do to get it working.