15 Replies Latest reply: May 10, 2012 8:50 AM by sculpturedolls RSS

    Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up

    sculpturedolls

      Hi All,

       

      When installing Dreamweaver 8 onto my computer (either in XP mode virtual box or Windows 7 professional), a pop up reads :  a virus or unwanted program adware/adware.gen was found in the e:\autorun.exe

       

      This warning happens immediately as soon as I insert the disc into my laptop.  Is this normal or is this bad software?

       

      I purchased this from someone on Ebay.  This Dreamweaver 8 was said to be new and with a  factory sealed package.  It all was packaged up with plastic and seemed brand new as stated.

       

      Am I supposed to temporarily disable my Avira Antivirus program while I do the install or do you think this program is somehow been hacked and then packaged up?

       

      Sorry to bother you all on a simple question like this but I don't know if I should tell the Ebay guy it's malicious software or not.

       

      Thanks for you help on this,

       

      ~Tamara

        • 1. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
          Nancy O. CommunityMVP

          I purchased this from someone on Ebay. 

          That's like buying software at a swap meet or flea market.  No telling where it came from...

          Is this normal or is this bad software?

          Legitimate software should never send up AV warnings.

           

          This Dreamweaver 8 was said to be new and with a  factory sealed package. 

          New?  DW8 (the last product developed by Macromedia) was released in 2005.  It is no longer supported.

           

          Adobe acquired the company the same year and has released 4 product versions since then. The newest product, CS6, is due out next week.   A lot has changed in web standards since 2005.  Why would you want outdated software?

          Should [ I ] tell the Ebay guy it's malicious software or not?

          I wouldn't install it.  You should demand a full refund.  But don't hold your breath waiting for one.

           

          Chalk this up to experience.  Next time, purchase your software from a licensed vendor like Adobe.com or Amazon.com.  Never buy cheap software on eBay.  It's way too risky.

           

           

           

          Good luck,

           

           

           

          Nancy O.

          Alt-Web Design & Publishing

          Web | Graphics | Print | Media  Specialists 

          http://alt-web.com/

          http://twitter.com/altweb

          http://alt-web.blogspot.com/

          • 2. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
            sculpturedolls Community Member

            Nancy,

             

            Thanks for your feedback. Now I know that it should not cause an "AV warning" as you put it. 

             

            This was the ebay guys response: 

            Yes this was purchased directly from adobe. I bought 4. Never used 2. Sold you and someone else brand new unopened dream weaver product and have received positive feedback from them within the last week. The other 2 programs have also worked flawlessly at my business.

            The auto run problem with adware sounds like something is downloaded on your computer that disrupts downloading software.

             

            I would never buy software that was out of the package but it was a factory sealed Dreamweaver 8 so I assumed it had to be okay.  All looks brand new on it to, the shrink wrap, everything.

             

            My reason for purchasing it is that I've been using it all these years and upgraded to new computer.  The learning curve for CS5 sounded more than I had time for at the moment.  I had read that certain parts of websites created in Dreamweaver 8 might have to be redone or tweeked in CS5.  Just using the old Dreamweaver sounded like relief to me at the moment and then upgrade when I have time.

             

            But I would like to know about "a lot has changed in web standards."  Are my websites not loading or working in some browsers correctly because of using the older Dreamweaver software? Haven't noticed anything not working when I go to my websites on my new Windows 7 computer. 

             

            I appreciate your advice.  Does the line the guy gave me above sound remotely like it could be true? 

             

            Sincerely,

             

            Tamara

            • 3. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
              sculpturedolls Community Member

              I intended to upload Dreamweaver 8 into my XP mode virtual box on my new Windows 7 professional computer.  Thought that should work fine for the time being and upgrade later.  Not a good idea though?  Still have those questions as posted above about "web standards."  I will take the time for the learning curve if my websites aren't going to be working well shortly for some reason due to web changes.

               

              Thanks again for your expertise.

               

              ~Tamara

              • 5. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                Nancy O. CommunityMVP

                Tamara,

                It's fair to say DW 8 was a very good product in its day.  But everything has changed since it was released in 2005.

                • HTML 4 went to XHTML 1 and now HTML 5
                • Table based layouts are no longer considered "best practice."
                • Content (HTML) is separated from Styles (CSS).
                • CSS level 1 went to CSS level 2 and now we are embracing all that CSS level 3 has to offer. 
                • Flash is pretty much dead on the web. It is being replaced with jQuery, CSS3 & HTML5 .
                • Increasingly, people are accessing the web from Smartphones, Tablets and other Touch Screen devices. How does your site hold up with these technologies?

                 

                Unless you work exclusively in Code View, using outdated software isn't going to help you or your site to stay current.

                 

                I think you should wait for CS6 to come out next week and download a free trial.  You might be pleasantly surprised by all it can do.

                 

                CS6 Sneak Peek

                http://www.adobe.com/products/dreamweaver.html

                 

                 

                 

                Nancy O.

                Alt-Web Design & Publishing

                Web | Graphics | Print | Media  Specialists 

                http://alt-web.com/

                http://twitter.com/altweb

                http://alt-web.blogspot.com/

                • 6. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                  sculpturedolls Community Member

                  Thank you both very much for responding. 

                   

                  Sudarshan-  I read your links and they are very helpful.  I may let the ebay guy know that I will report this to the pirated site you gave if he doesn't return my money.

                   

                  Thought to test out whether my computer (new so I doubt it) has something wrong with the autorun system and won't allow downloads like the Ebay guy suggested, I'll put the disk in my husband's computer and see if a AV warning pops up too. Is it okay to simply insert a disk (even if it has adware) as long as I don't download it, right?  Each time I inserted it in my computer an AV warning came up and then my computer had to fix itself, make the repair, and restart and then it did a system scan that came up clean with no viruses etc. 

                   

                  Nancy-  Think I'll go that direction and purchase the new one when it comes out, first do the trial as you suggest.  I sure hope I don't have to do a lot of updates though.   I did use tables on my websites but they are collapsable or move based on the size of screen.  So they work well on my smartphone so far. :-)  Don't think I have any flash at all on my site. 

                   

                  Appreicate you taking the time to list the changes for me. 

                   

                  I'll post an update of what happens when I insert the disk in my husband's computer but first wait and see if that's an okay thing to do.

                   

                  Thank you,

                   

                  ~Tamara

                  • 7. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                    pziecina Community Member

                    Hi

                     

                    First. Don't contact the seller, but ebay/paypal, (you did pay via paypal?), if you inform the seller then there is always the chance that he will close his paypal account, and if he does that is it, your money is gone.

                     

                    Even buying something via Amazons marketplace can have similar problems. I purchased a sealed/new Windows 7 Ultimate full version via its marketplace, that turned out to be pirated, so don't feel too bad, you are not alone.

                     

                    PZ

                    • 8. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                      sculpturedolls Community Member

                      Thank PZ .  Glad I'm not the only one to do such a thing!  I went back and reread the listing and it said "Brand New in Box" -  I didn't say "factory sealed."  The guy said he sold one to someone within the last week and got positive feedback. I think I'll contact that person and see if they've actually installed it on their computer.  Sometimes people will give good feedback just because they've received the item and it looks in good condition. 

                       

                      What the ebay guy said about my computer having a problem downloading software, well, I inserted another software disc from a reputable source and no adware warnings come up.  My computer was ready to install that software just fine.  I think this guy is a scammer.  Why in the world would he need to buy 4 Dreamweaver's anyway?

                       

                      Yes, I paid through Paypal.  Do I go through ebay and issue a complaint first? Or Paypal?

                       

                      ~Tamara

                      • 9. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                        Nancy O. CommunityMVP

                        First go to PayPal.  Then report to eBay.  Don't bother contacting seller or his "satisfied" customers.  Just leave negative feedback.

                        http://www.askdavetaylor.com/ripped_off_on_ebay_any_recourse.html

                         

                         

                         

                        Nancy O.

                        • 10. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                          sculpturedolls Community Member

                          Went to Paypal and they say that if the online purchase is from Ebay, then to initiate the dispute there and I clicked on the link given.  So now the ebay dispute is open, and Paypal knows about it so would likely stop seller from closing his account to avoid paying back (thanks for that warning PZ). 

                           

                          I'll let you know what happens.  Wonder why Ebay even allows software to be sold on their marketplace.  From one of the links I read above, it was like any selling of their software, (real authentic Adobe software), can't be done unless you are an authorized dealer.  It's like they are an accomplice to people getting ripped off. That's how it seems anyway.

                          • 11. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                            sculpturedolls Community Member

                            Just wanted to let you all know that I've been in contact with the ebay seller and after cooresponding with him, I truly believe that he didn't know anything was wrong with it.  He works for a company that bought several of the programs for the workers and didn't use some and now are upgrading to the new Dreamweaver. 

                             

                            (Also, as an additional test, I inserted the Dreamweaver 8 installation disc into my older Dell Windows XP laptop just to see if the warning would pop up the same, and yes it did.)

                             

                            He's giving me a full refund and I've sent it back to him via the ebay resolution center.  I issue the mailing tracking number that shows it's been delivered and ebay will issue the refund into my paypal account.  I will give good feedback to the guy because he is honoring his item that it wasn't as described and I believe him.  It's better to be a believing person than a distrusting person all the time, especially when I can tell by what he says that he's honest. 

                            • 12. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                              sudarshan.t CommunityMVP

                              Not to demoralize your thought process in any way - but here's the way I look at it. He may be saying what he's saying to you simply because otherwise, it's not just you who's going to sue him - it's eBay, PayPal & Adobe that will. And he'll get into a soup that he will never be able to get out of!

                               

                              Whatever said, happy that you're getting a full refund!

                               

                              Lesson to be learnt: NEVER buy softwares from eBay or any online portal unless they're trusted resellers/ partners/ distributors of the company that makes them. Or, simply, the best bet is to buy them directly from the company that makes them!

                               

                              Cheers,

                              ST

                              • 13. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                                sculpturedolls Community Member

                                ST,

                                 

                                True, about the ebay guy getting into trouble etc, but just the way he said things and his manner told me he's being truthful.

                                 

                                The best thing is I learned that big lesson you are talking about.  I never would have guessed that a sealed Dreamweaver, "brand new,"  would pose a hazard unless purchased from a reputable dealer or Adobe.  I always get deals on Ebay and like to buy things new in their boxes for less.  Guess I can't do that with software.  I will be buying the brand new released CS6 directly from Adobe! No messing around this time. It's taken up more of my time this other route then to go through my learning curve with the updated program.

                                 

                                Do you think that even an Adobe video tutorial explaining how to use Dreamweaver CS6 would not be good purchased from Ebay?  In the past I've bought photoshop tutorials and dreamweaver tutorials off ebay.  Not sure if they infected my old Dell or not (I know it did have some kind of bug for sure- part of reason to get new laptop). 

                                 

                                When you say "never buy softwares from Ebay"-  does "software" include anything that is a disc that gets inserted in the computer (like the tutorials).  Just to be clear on this!  I mean I wouldn't be downloading the video tutorial, just watching it. 

                                 

                                Thanks for your advice,

                                 

                                ~Tamara

                                • 14. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                                  Nancy O. CommunityMVP

                                  I second Sudarshan's remarks and I'm happy to hear you're getting a refund.

                                   

                                  Start with the free tutorials on Adobe Developer's Center - Getting Started tutorials

                                  http://www.adobe.com/devnet/dreamweaver/?view=gettingstartedF

                                   

                                  If you need in depth training, look at:

                                   

                                  Lynda.com

                                  http://www.lynda.com/

                                   

                                  Video2Brain

                                  http://www.video2brain.com/en/

                                   

                                  Remember, any disk you put into your computer is a potential threat.  That goes for programs, tutorials, freeware, etc...

                                   

                                   

                                  Nancy O.

                                  Alt-Web Design & Publishing

                                  Web | Graphics | Print | Media  Specialists 

                                  http://alt-web.com/

                                  • 15. Re: Insert Software Dreamweaver 8 Disc and Adware Warning Pops Up
                                    sculpturedolls Community Member

                                    Thanks for the links.  I had seen the Lynda website and didn't know how good the tutorials were or not but will check it out.  And check out the Video2Brain too.  Thanks!  I do need refresher's on everything and especially since I'm going from Dreamweaver 8 to CS6, I have a feeling it's going to take me a lot of study to learn the ins and outs. 

                                     

                                    Appreciate the feedback on all of this you guys have given.

                                     

                                    ~Tamara