7 Replies Latest reply: May 6, 2012 5:19 AM by Bill@VT RSS

    Installing Acrobat  9 Pro has caused a failure to download any pdf from any website.

    Bradscopegems Community Member

      When I click on a pdf file, including any of the help files on the Adobe site, I get a view of the file for a fraction of a second and then it is replaced by a grey screen saying ' Acrobat Plugin Crashed' and offering me the option of sending a report. I have sent many reports, to no avail. For example, I looked up some train times, and got only the briefest tantalising glimpse of the pdf before it was replaced by the grey screen. The system was fine previously, when I had only Acrobat Reader.  How can I put this right?