-
1. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
chris.campbell May 4, 2012 4:34 PM (in response to pcunite)I've got a few questions for you. Is a LUA account the same as a standard user account? If you create an admin account, does the player work properly? Can you elaborate on how your SRP policies might affect a Flash Player install? What browsers have you tried? If you haven't already, can you see if Flash works properly with Chrome (it's built in, so no need to install.) Finally, could you post a copy of your install log so we can see if anything is failing there?
Where do I find the Flash Player installation log on Windows?
Thanks,
Chris
-
2. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite May 5, 2012 6:35 AM (in response to chris.campbell)Is a LUA account the same as a standard user account?
Yes
If you create an admin account, does the player work properly?
Yes, I install it from the admin account and it works fine there.
Can you elaborate on how your SRP policies might affect a Flash Player install?
Standard user accounts can not execute from directories they have permission to write to. No temp folders, desktop, etc.
What browsers have you tried?
IE 8 & 9. Both have the same reaction.
My testing:
- Run uninstall_flash_player_64bit.exe
- Manually delete all flash folder locations.
- Browse to adobe.com/software/flash/about/ to prompt install for 11.2.202.235
- Check "Never check for rupdates"
- Test to see if Flash works under Administrator. It does.
- Logoff and back on a standard user.
- Browse to adobe.com/software/flash/about/ and watch IE hang forever. The CPU is not active.
- Flash_blah never loads in memory. Tools Managne Add-ons does not show flash.
- Control Panel / Flash Player 32 bit / Advanced shows "Plug-in Version: Not installed"
The contents of C:\Windows\System32\Macromed\Flash\FlashInstall.log
=O====== M/11.2.202.235 2012-05-05+13-12-27.896 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-05+13-12-27.927 =========O====== M/11.2.202.235 2012-05-05+13-12-27.896 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-05+13-12-27.943 =========O====== M/11.2.202.235 2012-05-05+13-12-23.653 ========
0000 [W] 00001113 C:\Windows\system32\Macromed\Flash\\* 3
0001 [I] 00000010 "C:\Users\ADMINI~1\AppData\Local\Temp\{38334A5F-64C9-4F22-9451-F1B4DDC4BC5F}\InstallFlash Player.exe" -iv 6
0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0005 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0010 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_2_202_235.ocx
0011 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe
0012 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll
0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0014 [I] 00000011 1
0015 [I] 00000012
=X====== M/11.2.202.235 2012-05-05+13-12-49.596 ======== -
3. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite May 5, 2012 7:30 PM (in response to pcunite)This shows up in the event viewer for Microsoft-Windows-UAC-FileVirtualization/Operational:
Operation on file "\Device\HarddiskVolume1\Users\jason\AppData\Roaming\Macromedia\Flash Player\macromedia.com" excluded from virtualization.
-
4. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
chris.campbell May 11, 2012 3:55 PM (in response to pcunite)Thanks for the follow up information. I'm forwarding this to our installer team for their review.
Chris
-
5. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
chris.campbell May 11, 2012 4:04 PM (in response to chris.campbell)Could you try running through the steps in this FAQ to see if it solves the problem?
-
6. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite May 12, 2012 1:30 PM (in response to chris.campbell)The fix is to add a hash entry for the dll file in the Software Restriction Policy editor ... see http://wilderssecurity.com/showthread.php?t=321105.
-
7. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite May 12, 2012 1:49 PM (in response to pcunite)I would ask the Flash developers to consider honoring a proper LUA environment. It is very important that a directory a user can write too also not be an executable location. Thus the flash dll needs to write to %userprofile% directories and not copy executable code there. On our systems those locations will not be allowed to execute. Thank you.
-
8. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
chris.campbell May 15, 2012 5:08 PM (in response to pcunite)Thank you for the heads up. I've forwarded this thread to our installer team for their review. I'd like to see this fixed, would you mind opening a bug on this at bugbase.adobe.com and post the bug URL back here and at wilderssecurity.com so that others affected can add their votes and comments?
-
10. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
chris.campbell May 18, 2012 1:44 PM (in response to pcunite)Thank you
-
11. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite Jun 9, 2012 12:00 PM (in response to chris.campbell)My bug was closed because it was a duplicate. The original bug has closed as NotABug. The latest version of flash 11.3.3000.257 ... still has this bug. I know ... writing secure software is very hard.
https://bugbase.adobe.com/index.cfm?event=bug&id=3154246
https://bugbase.adobe.com/index.cfm?event=bug&id=3193896
-
12. Re: Flash player newer than 11.1.102.63 will not work on Windows 7 x64
pcunite Sep 8, 2012 8:59 AM (in response to pcunite)Flash version 11.4.402.265 no longer needs the SRP workaround. Thank you for the fix.


