1 Reply Latest reply: May 6, 2012 11:44 PM by CR Henderson RSS

    I Had CS5 Extended and the Installer Upgraded me to the CS6 Standard Version

    gswetsky Community Member

      Can someone explain this to me in terms I can understand?


      I was happily running CS5 Extended which I purchased about a year ago.


      I installed the CS6 Beta and it installed the Extended version, which I assumed was the only beta available.


      I pre-ordered CS6 about a week ago.  When the script asked me what version I had, I checked CS5 Extended.  It made no reference to CS6 Extended nor did it ask me which version I wanted.


      I just downloaded and installed CS6 about an hour ago.  I removed the CS6 Beta first as instructed.  I registered the install with the serial number I was given.


      I now have CS6 Standard!  What must I do to get the Extended version I was previously running?


      (Also, there is a bug still extant in CS6 Bridge I was going to report the other day only to discover Adobe had made the CS6 Beta forum Read Only.  Let's get this Standard versus Extended problem fixed first.)



        • 1. Re: I Had CS5 Extended and the Installer Upgraded me to the CS6 Standard Version
          CR Henderson Community Member

          Sounds as if the serial number Adobe gave you is for the standard version.  Perhaps a mistake on their part or perhaps an ordering error somewhere along the line.


          I have the CS5 Design Premium and I also have CS4 Extended.  I decided not to upgrade the CS5 DP so I just upgraded CS4E to CS6E.  No problems at all with the install so far.


          Oops, a problem!  Camera Raw as shipped with CS6 does NOT support the Canon 5D Mark III.  What a bummer.  Looks as if Adobe dropped the ball.


          Message was edited by: CR Henderson