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how can I stop the update window from opening as it will not download the update ?

New Here ,
May 07, 2012 May 07, 2012

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how can I stop the update window for Flash from opening as it will not download and is in a constant repeating mode ?

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Adobe Employee ,
May 07, 2012 May 07, 2012

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Are you trying to install an update for Flash Player or for Flash Professional?  Also which operating system are you using?

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New Here ,
May 07, 2012 May 07, 2012

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Hi Jeff: I am trying to install flash player and I am using windows Vista home premium system..thanks for answering....

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Adobe Employee ,
May 07, 2012 May 07, 2012

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Thanks Gar999 I have moved this discussion to the Installing Flash Player forum.  The users in this forum should be able to assist you with your difficulties.

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LEGEND ,
May 07, 2012 May 07, 2012

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gar999: please do not post the entire email notification (which contains your email address) back to the public forum!

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Adobe Employee ,
May 07, 2012 May 07, 2012

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Could you post a screenshot of the dialog/window that keeps appearing?  You might also want to just try to do a clean install of the Player.

How do I do a clean install of Flash Player?

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