14 Replies Latest reply: May 7, 2012 4:54 PM by Steve Grisetti RSS

    Can't install Premiere Elements 10

    JamesStobJr

      I purchased the Photoshop elements/premiere elements, both from Amazon, I believe, and installed them on my computer. That computer died and I am currently setting up a new computer. Photoshop elements 10 installs and runs fine.

       

      Premiere Elements 10, also seems to install fine but when I try to run it I get an error:6 and it tells me to contact support.

       

      I have uninstalled, reinstalled and cleaned until I practically wore out the disk.

       

      Searches on Google and the form here have proved fruitless. Can anyone please help?

       

      Thanks so much

      Steve

       

      PS I'm running Win 7 64 bit on and Intel based computer.