23 Replies Latest reply: Apr 2, 2015 4:47 AM by frankt7018876 Branched to a new discussion. RSS

    Photoshop CS6 installer fails to initialize

    rob-ART Community Member

      After downloading the Mac version of Photoshop CS6 using Download Assistant, I attempted to install it as a trial. When I launch the Photoshop CS6 install app, it comes back with "We've encountered the following issues -- installer failed to initialize." It suggested Adobe Support Advisor be downloaded to detect the problem. I downloaded and ran that. It comes back with "Inspection could not identify any issues. Please contact Adobe Support for further assistance." So here I am...