I need to change my e-mail address back to the one used by my internet provider as I am losing my web site address on May 12, 2012. The bloody system keeps telling me that e-mail is "unavailable" but won't give me the option of verifying it! I need to fix this. It is really annoying that you can't get in contact directly with the Adobe people except via phone. An on-line chat would be so-o-o-helpful!