1 Reply Latest reply: May 8, 2012 9:42 PM by Jeff Almasol RSS

    CS6 crash when working on a 5.5 project

    andy-mario Community Member
    andy-mario May 8, 2012 3:27 PM

      Today I installed After Effects CS6 and tried to open a project I was working on yesterday (I was on 5.5 and was working fine). After 60-80 seconds after effects crashes, no matter what I'm doing. I also tried to disable some effects that may be conflicting (particular) and it keeps to crash. Of course I tried to repair permissions, reboot etc..

       

      Please tell me if a crash report would be useful.

        • 1. Re: CS6 crash when working on a 5.5 project
          Jeff Almasol Adobe Employee
          Jeff Almasol May 8, 2012 9:42 PM (in response to andy-mario)

          Hi Andy,

          Sorry you are experiencing these problems. Is it happening with just a specific project or any project? Does it happen even after a restart of the machine with no other applications running? Did you make any changes to the default preferences for CS6 (e.g., enable the Render Multiple Frames Simultaneously option, enable Auto-Save, etc.)?

          Yes, a crash report can be helpful to diagnose what might be going on.