1 Reply Latest reply on May 9, 2012 2:06 PM by photodrawken

    Serial number invalid


      I purchased elements 10 from best buy. I inserted disk #1 and it wants a serial number. There isn't one on the case, but did find a serial number on the receipt starting with ADB followed by numbers and letters. I have tried to enter this number but it comes up as being invalid. Any ideas? Thanks.