Program frozen

[MrsPomeroy]

Does anyone know how to cancel a book installation .  I tried to add a book to digital editions from my computer.  I got a notice that said verifying and I can't get rid of the notice.  I tried uninstalling the program and reinstalling but it didn't wipe it out.  Everything came back when I reinstalled including the frozen notice.

[Frustrated in AZ]

I'd almost bet you have Windows 7 installed, which can cause ADE to

'freeze' during a download because of Windows' security settings.

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[MrsPomeroy]

Yes I have windows 7. How do I fix it?

Date: Wed, 9 May 2012 11:53:04 -0600

From: forums@adobe.com

To: artnrose@hotmail.com

Subject: Program frozen

Re: Program frozen

created by Frustrated in AZ in Adobe Digital Editions - View the full discussion

I'd almost bet you have Windows 7 installed, which can cause ADE to'freeze' during a download because of Windows' security settings. ===========

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[Frustrated in AZ]

I wish I knew - I am a Windows XP person, so somebody else will step up -

or you can search the forum for posts regarding Windows 7...

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