5 Replies Latest reply: Jul 10, 2012 12:40 PM by HJSalberg RSS

    Help not available?

    cweger79 Community Member

      I just downloaded and installed the InDesign CS6 trial. InDesign works fine, but if I go to the Help menu and choose InDesign Help, I get this dialog:

       

      Adobe Help Viewer is not installed and you are not connected to the internet. Please check your internet connection, or reinstall InDesign.

       

      I KNOW that I'm connected to the Internet, unless I'm typing this forum message using CB radio.

       

      I tried reinstalling InDesign. No luck there, either.

       

      If I'm in the Welcome screen and click on "New Features," it asks me to re-install the help files.

       

      I'm game to do that, but from where do I get these help files?

       

      Thanks,

      Chuck