"Failure to Initialise" on installing Flash Player

[Guest]

I keep getting a "Failure to Initialise" message when trying to upgrade Flash Player in both Firefox (11) and IE6 (yes 6!)

Any help would be appreciated

[pwillener]

Download and run the offline installers from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#Install_in_a_...