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Help....what do I need to do?

Guest
May 10, 2012 May 10, 2012

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I purchased Adobe Photoshop Elements online (download), changed operating systems from Windows NP to Windows 7, and now Adobe wants me to download again and be charged again....Help?!!!?

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LEGEND ,
May 10, 2012 May 10, 2012

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If you get warnings about exhausted activations, call support. Everything else is not relevant. If you downloaded your software, then it's readily available from your user account for re-download - assuming you have a reasonably up-to-date version (PSE 10/ 9). Of course that won't be true for older legacy versions and indeed you would then have to upgrade/ buy a new license.

Mylenium

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