8 Replies Latest reply: May 10, 2012 8:29 PM by John Waller RSS

    Images Problems

    Poomba29

      Hi, Can anyone help me with images not showing live on site.

      I have used CS4 to creat a web site.

      When testing the site everything works very well.

      When I have uploaded it to the host server the image have disapeared and there is a box with ? in it. I have uploaded all images and linked them correctly but everything I try seems not to work

      Could someone please help me troble shoot this?

        • 1. Re: Images Problems
          John Waller CommunityMVP

          What is the link to the website?

          • 2. Re: Images Problems
            Poomba29 Community Member

            www.bendigoweddingcarhire.com

            • 3. Re: Images Problems
              John Waller CommunityMVP

              Where have the images been uploaded on the server?

               

              The web page code

               

              <img width="200" height="150" alt="rolls" src="Jags/Rollsbutt.png"/>

               

              points to

               

              http://www.bendigoweddingcarhire.com/Jags/Rollsbutt.png

               

              but that causes a 404 error (file not found in that location on the server).

               

              Are your images in a folder somewhere on the server?

              • 4. Re: Images Problems
                Poomba29 Community Member

                These files have been uploaded to the file manager on the server. (public_html)

                I had the host company have a look and they said that there were no errors.

                I have also tried to place images into a image folder in file manager on the server. (public_html)

                I can't work out what I have done wrong.

                All images show when testing with dreamweaver but not when the site is live.

                I have used PNG files. Does that make a difference?

                • 5. Re: Images Problems
                  John Waller CommunityMVP

                  No, PNG makes no difference.

                   

                  Are you certain that there is a file named Rollsbutt.png inside a folder named "Jags" in the public_html folder on the server?

                   

                  The server is case sensitive so are the folder and file names identical in terms of UPPERCASE and lowercase?

                  • 6. Re: Images Problems
                    Poomba29 Community Member

                    Yep.

                    I have made sure that all files are named correctly and exactly the same as the origanal ones.

                    When uploading onto the server I only have to click on the files that are required. The server has made it easy to upload files.

                     

                    This also happened when the site was designed with Publisher (Yuk). At this stage I had someone else helping me and the same thing happened. She could not work it out either even though she is a professional web builder. When this happened I decided to rework it all in dreamweaver. Now the same thing is happening.

                     

                    It get so frustrating.

                     

                    All the files are firstly in a website folder on my desktop, then all in the correct place in the dreamweaver file. I have only uploaded the images that are required for the pages onto the host server. There are other images that are being used for the swf file that is in the currance of being built. This swf filke works well. the banner works well, but the side images don't. As you were able to see.

                    Is there a fault with this package?

                    is ther a chance that I have done something wrong?

                    • 7. Re: Images Problems
                      Poomba29 Community Member

                      John,

                      Have just spoken to my mentor and he sugested to convert the files to jpeg to see if they will work. I will try thus and then get back to you.

                      Thank you very much for all your help today and I will be in contct with you very soon.

                      Ta.

                      • 8. Re: Images Problems
                        John Waller CommunityMVP

                        Poomba29 wrote:

                         

                        Have just spoken to my mentor and he sugested to convert the files to jpeg to see if they will work.

                        Won't make any difference.

                         

                        It's a File Not Found (in that location on the server) error, not a problem with the file type.

                         

                        The path to the file (where it's located on the server) is the issue because the server cannot find the requested file at the location where the code is pointing to.