5 Replies Latest reply: May 10, 2012 11:27 PM by nos__ne RSS

    Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0

    Mayday1756

      I just downloaded the distribution version of Acrobat Reader 10.1.1 (AdbeRdr1011_en_US.exe) from http://get.adobe.com/reader/enterprise/

       

      In preparation for deploying it my organisation, I have extracted the EXE with 7zip and done a test install on my PC. After installation, Acrobat Reader's Help-About menu shows version 10.1.0. Huh? What went wrong here?

       

      So, I downloaded Reader 10.1.1 again, unzipped it again, then unzipped the Data1.cab. I check the version of the AcroRd32.exe (from the Data1 folder) and is says version 10.1.0.534 (see screen capture attached). Ok, so now I find, download and apply AdbeRdrUpd1011.msp. Reader Help-About now says version 10.1.1 and the ArcoRd32.exe from the Program Files folder says it is version 10.1.1.33 (see screen capture attached).

       

      To double check that I'm not going insane, I download AdbeRdr1011_en_US.exe again (and bypass our corporate proxy this time). I also remotely logon to my server at home and download it there too (just to make sure I'm ovoiding any sort of internet cache). I extract the EXE again, and (both at home and at work again) the AcroRd32.exe still says version 10.1.0.534.

       

      What gives, Adobe? Why are the files contained in AdbeRdr1011_en_US.exe not the same version as those in AdbeRdrUpd1011.msp?

       

      Further to this, I have noticed that the Data1.cab files from 10.1.0 and 10.1.1 (when extracted out of their respective version installer EXE) are exactly the same size; the exact same byte count. Also, when eact Data1.cab is extracted, the contents from each is eaxtly the same too! Does this mean someone accidentally published the wrong Data1.cab in their 10.1.1 installer? And if so, why is the 10.1.1 installer 12.5Mb bigger than 10.1.0 when they contain the exact same data!?

       

      Ok, the bottom line here is... when will the distribution installer AdbeRdr1011_en_US.exe be updated to it deploys the correct version of Acrobat Reader? Once this is done, I can update it across my organisation.

       

       

      Wrong Reader Version.PNGWrong Reader Version2.PNG

       

      Message was edited by: Mayday1756

        • 1. Re: Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0
          LeoAdobeX Community Member

          This EXE you are trying to take apart contains full Reader 10.1.0 installer and a Patch, which is suppose to bump Reader version to 10.1.1

          It is not guaranteed that AcroRd32.exe will be updated to version 10.1.1, but if you are simply looking into Data1.cab, you will not find newer AcroRd32.exe for sure.

          • 2. Re: Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0
            Mayday1756 Community Member

            So when I extract the installer EXE, where is the extra update? I do not see it. That said, do not waste time answering that question... I just finished editing my original post where I added more information and the following question:

             

            Ok, the bottom line here is... when will the distribution installer AdbeRdr1011_en_US.exe be updated so it deploys the correct version of Acrobat Reader? Once this is done, I can update it across my organisation.

             

            What I mean by this is, when will the MSI become a full 10.1.1 installation (like previous versions) so I can use my existing AD Group Policy to deploy the newer Acrobat Reader (like with previous versions)? Once the installer is updated correctly (ie. just like any other Acrobat installer) then I can upgrade/re-deploy Acrobat correctly.

            • 3. Re: Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0
              Ankit_Jain Adobe Employee

              Could you please let me know what command are you using to extract the Chained Installer for Adobe Reader 10.1.1 i.e. AdbeRdr1011_en_US.exe.

               

              I believe the correct command to extract the contents is as follows:

              AdbeRdr1011_en_US.exe -sfx_o<Output Directory where you want to extract the contents> -sfx_ne

              Please note that there is no space between -sfx_o and the output directory location.

               

              This will ensure theat the contents are extracted the mentioned location without actually installing the application.

               

              Hope this helps.

              Ankit

              • 4. Re: Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0
                Mayday1756 Community Member

                Thanks for the feedback. As mentioned, I used 7zip to unzip the exe. I also used UniversalExtractor, but after is scans the file it too chooses 7zip to extract it.

                 

                That said, I used your command to unzip the file and I now see the same files, plus the extra MSP (the extra 12.5Mb difference between the 10.1.0 installer and the 10.1.1 installer).

                 

                However, since the MSP is not already incorporated into the MSI, this makes it difficult to deploy in its current state. Yes, I know I can extract the MSI to an administrative location, merge the MSP into it, then deploy that... but I would prefer not to. And what about all the administrators that do not know how to do this, and just expect to extract & deploy their Acrobat installer as they have always done in the past? What will they think when they encounter this problem, just as I have?

                 

                I would prefer if the Acrobat installer/MSI packaging people could combine the MSP into the MSI for the full deployment product. Yes, you'll still need a seperate MSP for those administrators that wish to deploy just the patch, but anyone else that needs/wants to deploy a single MSI (eg. via AD Group Policy) is going to get stuck with this release if it remains as a 2 file MSI+MSP package.

                • 5. Re: Wrong Reader Version - Acrobat 10.1.1 is actually 10.1.0
                  nos__ne

                  I am such an admin....

                   

                  This is 100% exactly the same problem i have now with Version 10.1.3!

                   

                  I completly agree with Mayday1756. And its a shame that its 05/2012 and still nothing happens.

                   

                  Seems like we are not alone... http://forums.adobe.com/message/4393850#4393850

                   

                  We have a normal win2008 Server structure. There must be thousands of Admins worldwide that are stucked with the same problem. I cant understand why there is no easy solution.

                   

                  Maybe i kick pdf reader out of our company and give PDF-Xchange a chance. There is a msi easy to download.

                   

                  Adobe! Here you can learn something, its called customer-friendly:

                   

                  http://www.tracker-software.com/product/downloads