23 Replies Latest reply: Feb 9, 2015 4:49 AM by duchessc29003909 RSS

    Adobe Photoshop CS6 Extended - 3D Disabled

    bruno_Felix Community Member

      Hello folks how do you do? Well, I'm experiencing a problem using the 'Adobe Photoshop CS6 Extended'. In general the 3D feature doesn't really show up in my screen. What can I do? Please some one? 3D Issue.jpg

       

      Here's my System info:

       

      Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

      Operating System: Windows 7 64-bit

      Version: 6.1 Service Pack 1

      System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

      Physical processor count: 4

      Processor speed: 2497 MHz

      Built-in memory: 4095 MB

      Free memory: 850 MB

      Memory available to Photoshop: 3500 MB

      Memory used by Photoshop: 68 %

      Image tile size: 128K

      Image cache levels: 4

      OpenGL Drawing: Enabled.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      OpenGL Allow Old GPUs: Not Detected.

      Video Card Vendor: NVIDIA Corporation

      Video Card Renderer: GeForce GTX 580/PCIe/SSE2

      Display: 1

      Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1440

      Video Card Number: 1

      Video Card: NVIDIA GeForce GTX 580

      OpenCL Unavailable

      Driver Version: 8.17.13.124

      Driver Date: 20120403000000.000000-000

      Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

      Video Mode: 1440 x 900 x 4294967296 colors

      Video Card Caption: NVIDIA GeForce GTX 580

      Video Card Memory: 1536 MB

      Video Rect Texture Size: 16384

      Serial number: xxxxxxxxxxxxxxxxx

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

      Temporary file path: C:\Users\BRUNOF~1\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        E:\, 1,82T, 273,5G free

        C:\, 298,0G, 99,0G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

      Additional Plug-ins folder: not set

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

         adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

         AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

         AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

         AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

         AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

         AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

         AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

         adobe_caps.dll   Adobe CAPS   6,0,29,0  

         AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

         ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

         aif_core.dll   AIF   3.0   62.490293

         aif_ocl.dll   AIF   3.0   62.490293

         aif_ogl.dll   AIF   3.0   62.490293

         amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

         ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

         AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

         AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

         Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

         BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

         boost_date_time.dll   DVA Product   6.0.0  

         boost_signals.dll   DVA Product   6.0.0  

         boost_system.dll   DVA Product   6.0.0  

         boost_threads.dll   DVA Product   6.0.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

         CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

         data_flow.dll   AIF   3.0   62.490293

         dvaaudiodevice.dll   DVA Product   6.0.0  

         dvacore.dll   DVA Product   6.0.0  

         dvamarshal.dll   DVA Product   6.0.0  

         dvamediatypes.dll   DVA Product   6.0.0  

         dvaplayer.dll   DVA Product   6.0.0  

         dvatransport.dll   DVA Product   6.0.0  

         dvaunittesting.dll   DVA Product   6.0.0  

         dynamiclink.dll   DVA Product   6.0.0  

         ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

         FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

         filter_graph.dll   AIF   3.0   62.490293

         hydra_filters.dll   AIF   3.0   62.490293

         icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

         image_compiler.dll   AIF   3.0   62.490293

         image_flow.dll   AIF   3.0   62.490293

         image_runtime.dll   AIF   3.0   62.490293

         JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

         LogSession.dll   LogSession   2.1.2.1640  

         mediacoreif.dll   DVA Product   6.0.0  

         MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

         msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

         msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

         msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CS6   CS6  

         Plugin.dll   Adobe Photoshop CS6   CS6  

         PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

         PSArt.dll   Adobe Photoshop CS6   CS6  

         PSViews.dll   Adobe Photoshop CS6   CS6  

         SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

         ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

         tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

         updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

         WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

         wu3d.dll   U3D Writer   9.3.0.113  

       

       

      Required plug-ins:

       

         Accented Edges 13.0

         Adaptive Wide Angle 13.0

         ADM 3.11x01

         Angled Strokes 13.0

         Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Bas Relief 13.0

         BMP 13.0

         Camera Raw 7.0

         Chalk & Charcoal 13.0

         Charcoal 13.0

         Chrome 13.0

         Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Color Halftone 13.0

         Colored Pencil 13.0

         CompuServe GIF 13.0

         Conté Crayon 13.0

         Craquelure 13.0

         Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Crop and Straighten Photos Filter 13.0

         Crosshatch 13.0

         Crystallize 13.0

         Cutout 13.0

         Dark Strokes 13.0

         De-Interlace 13.0

         Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Diffuse Glow 13.0

         Displace 13.0

         Dry Brush 13.0

         Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Embed Watermark 4.0

         Extrude 13.0

         FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Fibers 13.0

         Film Grain 13.0

         Filter Gallery 13.0

         Fresco 13.0

         Glass 13.0

         Glowing Edges 13.0

         Grain 13.0

         Graphic Pen 13.0

         Halftone Pattern 13.0

         HDRMergeUI 13.0

         IFF Format 13.0

         Ink Outlines 13.0

         JPEG 2000 13.0

         Lens Blur 13.0

         Lens Correction 13.0

         Lens Flare 13.0

         Liquify 13.0

         Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Mezzotint 13.0

         MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Mosaic Tiles 13.0

         Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Neon Glow 13.0

         Note Paper 13.0

         NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Ocean Ripple 13.0

         Oil Paint 13.0

         OpenEXR 13.0

         Paint Daubs 13.0

         Palette Knife 13.0

         Patchwork 13.0

         Paths to Illustrator 13.0

         PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Photocopy 13.0

         Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Pinch 13.0

         Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Plaster 13.0

         Plastic Wrap 13.0

         PNG 13.0

         Pointillize 13.0

         Polar Coordinates 13.0

         Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Poster Edges 13.0

         Radial Blur 13.0

         Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Read Watermark 4.0

         Reticulation 13.0

         Ripple 13.0

         Rough Pastels 13.0

         Save for Web 13.0

         ScriptingSupport 13.0

         Shear 13.0

         Smart Blur 13.0

         Smudge Stick 13.0

         Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Spatter 13.0

         Spherize 13.0

         Sponge 13.0

         Sprayed Strokes 13.0

         Stained Glass 13.0

         Stamp 13.0

         Sumi-e 13.0

         Targa 13.0

         Texturizer 13.0

         Tiles 13.0

         Torn Edges 13.0

         Twirl 13.0

         Underpainting 13.0

         Vanishing Point 13.0

         Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Water Paper 13.0

         Watercolor 13.0

         Wave 13.0

         WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         Wind 13.0

         Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

         ZigZag 13.0

       

      Optional and third party plug-ins:

       

         Knoll Light Factory 3.1

         PhotoLooks 1, 5, 2, 0

      Plug-ins that failed to load: NONE

      Flash:

         Mini Bridge

         Kuler

      Installed TWAIN devices: NONE

        • 1. Re: Adobe Photoshop CS6 Extended - 3D Disabled
          SG... Employee Hosts

          Hi,

           

          When you go to Help> About Photoshop does the resulting window have "EXTENDED" in light blue?

           

          regards,

          steve

          • 2. Re: Adobe Photoshop CS6 Extended - 3D Disabled
            bruno_Felix Community Member

            Hi SG...! That's what shows up when I click 'Help> About Photoshop'. Thank you for the attention.

            3D Issue2.jpg

            • 3. Re: Adobe Photoshop CS6 Extended - 3D Disabled
              Chris Cox Adobe Employee

              That looks very much like your serial number is for regular, not extended.

              • 4. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                bruno_Felix Community Member

                So you believe that the fact of the (Photoshop) 3D isn't working in my PC is this?

                • 5. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                  SG... Employee Hosts

                  Hi Bruno,

                   

                  Yes, it appears your activation is not getting set as Ps CS6 Extended, which is why all the 3D features are not present.

                   

                  You can try going to Help> Deactivate... and clicking to 'permanently deactivate'. Now quit Ps and relaunch; you should get the terms agreement page. Re-enter the serial number when it asks if you want to License and then see if the 3D menu appears. (I've abbrieviated all the actual steps)

                   

                  If it doesn't, you'll need to track down your original order and check the details to make sure you ordered and were charged for Ps CS6 Extended. If you need help with this, let me know and I can point you in the right direction.

                   

                  regards,

                  steve 

                  • 6. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                    bruno_Felix Community Member

                    All right SG... I'LL try it. Thank you anyway.

                    • 7. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                      Trevor.Dennis CommunityMVP

                      It looks like you are on track to sorting out your problem, but you defenitely have the wrong help about panel.

                       

                      Extended.jpg

                      • 8. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                        bruno_Felix Community Member

                        Finally! Thank you a lot guys! The best wishes from Maceio, AL, Brazil.

                        3D Issue solved.jpg

                        • 9. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                          MrCURTIS62 Community Member

                          hi !! i have the same problem that you have !!.. so ... please can you show me the steps that you did to fix it !!!

                          • 10. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                            Noel Carboni Community Member

                            MrCURTIS62 wrote:

                             

                            hi !! i have the same problem that you have !!.. so ... please can you show me the steps that you did to fix it !!!

                             

                            Please refer to post number 5 in this very thread.

                             

                            -Noel

                            • 11. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                              MrCURTIS62 Community Member

                              i did all he said but it doesn't work !!!

                              • 12. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                Noel Carboni Community Member

                                Then your only recourse is to call Adobe's Customer Support, because if you bought and paid for an Extended license and you're only getting Standard functionality, they need to issue you a new serial number or throw some switches on their server to correct the issue.

                                 

                                -Noel

                                • 14. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                  Navshod123 Community Member

                                  Can you help me i got the same problem and i cannot diactivate...

                                  • 15. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                    Curt Y Community Member

                                    You might try to uninstall and reinstall.  If you really want to be sure after uninstall run Adobe Script Cleaner before the install.

                                    • 16. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                      Gill Aman Community Member

                                      Dear Bruno,

                                      Can you please tell me how did you do it??? I've tried every single step in written in this thread but it ain't working for me.

                                       

                                       

                                       

                                       

                                      Any help would be great.

                                       

                                       

                                       

                                       

                                       

                                      Regards,

                                      Aman Gill

                                      • 17. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                        bruno_Felix Community Member

                                        Hi Gill Aman, yes i think i can help you (at least try, heh...)

                                        • 18. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                          gingerid1 Community Member

                                          hi frnds, I too have the same problem . .3D menu is disabled. . . but my problem is different  . .

                                           

                                           

                                          I have photoshop Extended version  . . I checked it  here is the snap of it

                                           

                                          http://i42.tinypic.com/3148oyw.jpg

                                           

                                           

                                          and here is my 3D menu . .

                                          Untitled2.jpg

                                           

                                          while checking 3D settings in preferences menu . . I found this . .

                                           

                                          Untitled.jpg

                                           

                                          and my system info is

                                           

                                           

                                          Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

                                          Operating System: Windows 7 64-bit

                                          Version: 6.1

                                          System architecture: Intel CPU Family:6, Model:7, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

                                          Physical processor count: 2

                                          Processor speed: 2800 MHz

                                          Built-in memory: 2037 MB

                                          Free memory: 367 MB

                                          Memory available to Photoshop: 1614 MB

                                          Memory used by Photoshop: 60 %

                                          Image tile size: 128K

                                          Image cache levels: 4

                                          The GPU Sniffer crashed on 4/30/2013 at 10:12:47 AM

                                          Display: 1

                                          Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600

                                          No video card detected

                                          Serial number: Tryout Version

                                          Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

                                          Temporary file path: C:\Users\VLN\AppData\Local\Temp\

                                          Photoshop scratch has async I/O enabled

                                          Scratch volume(s):

                                            Startup, 37.3G, 2.44G free

                                          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

                                          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

                                          Additional Plug-ins folder: not set

                                           

                                          Installed components:

                                             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112

                                             ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

                                             adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

                                             AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0

                                             AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

                                             AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

                                             AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654

                                             AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

                                             AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

                                             AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

                                             adobe_caps.dll   Adobe CAPS   6,0,29,0

                                             AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

                                             ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56

                                             aif_core.dll   AIF   3.0   62.490293

                                             aif_ocl.dll   AIF   3.0   62.490293

                                             aif_ogl.dll   AIF   3.0   62.490293

                                             amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

                                             ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

                                             AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                                             AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                                             Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

                                             BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

                                             boost_date_time.dll   DVA Product   6.0.0

                                             boost_signals.dll   DVA Product   6.0.0

                                             boost_system.dll   DVA Product   6.0.0

                                             boost_threads.dll   DVA Product   6.0.0

                                             cg.dll   NVIDIA Cg Runtime   3.0.00007

                                             cgGL.dll   NVIDIA Cg Runtime   3.0.00007

                                             CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

                                             CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

                                             data_flow.dll   AIF   3.0   62.490293

                                             dvaaudiodevice.dll   DVA Product   6.0.0

                                             dvacore.dll   DVA Product   6.0.0

                                             dvamarshal.dll   DVA Product   6.0.0

                                             dvamediatypes.dll   DVA Product   6.0.0

                                             dvaplayer.dll   DVA Product   6.0.0

                                             dvatransport.dll   DVA Product   6.0.0

                                             dvaunittesting.dll   DVA Product   6.0.0

                                             dynamiclink.dll   DVA Product   6.0.0

                                             ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

                                             FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

                                             filter_graph.dll   AIF   3.0   62.490293

                                             hydra_filters.dll   AIF   3.0   62.490293

                                             icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615

                                             icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615

                                             image_compiler.dll   AIF   3.0   62.490293

                                             image_flow.dll   AIF   3.0   62.490293

                                             image_runtime.dll   AIF   3.0   62.490293

                                             JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

                                             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)

                                             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0

                                             LogSession.dll   LogSession   2.1.2.1640

                                             mediacoreif.dll   DVA Product   6.0.0

                                             MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

                                             msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195

                                             msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1

                                             msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1

                                             msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195

                                             msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1

                                             msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1

                                             msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195

                                             msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1

                                             pdfsettings.dll   Adobe PDFSettings   1.04

                                             Photoshop.dll   Adobe Photoshop CS6   CS6

                                             Plugin.dll   Adobe Photoshop CS6   CS6

                                             PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383

                                             PSArt.dll   Adobe Photoshop CS6   CS6

                                             PSViews.dll   Adobe Photoshop CS6   CS6

                                             SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

                                             ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

                                             tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406

                                             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406

                                             TfFontMgr.dll   FontMgr   9.3.0.113

                                             TfKernel.dll   Kernel   9.3.0.113

                                             TFKGEOM.dll   Kernel Geom   9.3.0.113

                                             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113

                                             updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

                                             WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

                                             wu3d.dll   U3D Writer   9.3.0.113

                                           

                                           

                                          Required plug-ins:

                                           

                                             3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Accented Edges 13.0

                                             Adaptive Wide Angle 13.0

                                             ADM 3.11x01

                                             Angled Strokes 13.0

                                             Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Bas Relief 13.0

                                             BMP 13.0

                                             Camera Raw 7.0

                                             Chalk & Charcoal 13.0

                                             Charcoal 13.0

                                             Chrome 13.0

                                             Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Color Halftone 13.0

                                             Colored Pencil 13.0

                                             CompuServe GIF 13.0

                                             Conté Crayon 13.0

                                             Craquelure 13.0

                                             Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Crop and Straighten Photos Filter 13.0

                                             Crosshatch 13.0

                                             Crystallize 13.0

                                             Cutout 13.0

                                             Dark Strokes 13.0

                                             De-Interlace 13.0

                                             Dicom 13.0

                                             Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Diffuse Glow 13.0

                                             Displace 13.0

                                             Dry Brush 13.0

                                             Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Embed Watermark 4.0

                                             Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Extrude 13.0

                                             FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Fibers 13.0

                                             Film Grain 13.0

                                             Filter Gallery 13.0

                                             Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Fresco 13.0

                                             Glass 13.0

                                             Glowing Edges 13.0

                                             Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Grain 13.0

                                             Graphic Pen 13.0

                                             Halftone Pattern 13.0

                                             HDRMergeUI 13.0

                                             IFF Format 13.0

                                             Ink Outlines 13.0

                                             JPEG 2000 13.0

                                             Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Lens Blur 13.0

                                             Lens Correction 13.0

                                             Lens Flare 13.0

                                             Liquify 13.0

                                             Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Mezzotint 13.0

                                             Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Mosaic Tiles 13.0

                                             Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Neon Glow 13.0

                                             Note Paper 13.0

                                             NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Ocean Ripple 13.0

                                             Oil Paint 13.0

                                             OpenEXR 13.0

                                             Paint Daubs 13.0

                                             Palette Knife 13.0

                                             Patchwork 13.0

                                             Paths to Illustrator 13.0

                                             PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Photocopy 13.0

                                             Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Pinch 13.0

                                             Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Plaster 13.0

                                             Plastic Wrap 13.0

                                             PNG 13.0

                                             Pointillize 13.0

                                             Polar Coordinates 13.0

                                             Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Poster Edges 13.0

                                             Radial Blur 13.0

                                             Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Read Watermark 4.0

                                             Reticulation 13.0

                                             Ripple 13.0

                                             Rough Pastels 13.0

                                             Save for Web 13.0

                                             ScriptingSupport 13.0

                                             Shear 13.0

                                             Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Smart Blur 13.0

                                             Smudge Stick 13.0

                                             Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Spatter 13.0

                                             Spherize 13.0

                                             Sponge 13.0

                                             Sprayed Strokes 13.0

                                             Stained Glass 13.0

                                             Stamp 13.0

                                             Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Sumi-e 13.0

                                             Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Targa 13.0

                                             Texturizer 13.0

                                             Tiles 13.0

                                             Torn Edges 13.0

                                             Twirl 13.0

                                             U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Underpainting 13.0

                                             Vanishing Point 13.0

                                             Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Water Paper 13.0

                                             Watercolor 13.0

                                             Wave 13.0

                                             Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             Wind 13.0

                                             Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                                             ZigZag 13.0

                                           

                                          Optional and third party plug-ins: NONE

                                           

                                          Plug-ins that failed to load: NONE

                                          Flash:

                                             Mini Bridge

                                             Kuler

                                          Installed TWAIN devices: NONE

                                           

                                          .

                                          .

                                          Now any body help me .. pleaseeeeeeeeeee

                                          • 19. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                            Chris Cox Adobe Employee

                                            >>The GPU Sniffer crashed on 4/30/2013 at 10:12:47 AM

                                             

                                             

                                            That means that your video card driver is too buggy to use, and needs to be updated from the GPU maker's website.

                                             

                                             

                                             

                                            >>Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

                                             

                                            And that means that you failed to install the updates for Photoshop.

                                            • 20. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                              munkeebrainz Community Member

                                              I'm having a similar issue with 3D. My about screen shows extended. I'm runnig PS on a new 2013 27" iMac, 3.4ghz i7, and NVIDIA GeForce GTX 680MX 2048 MB card. Nothing in my preferences panel is telling me that #D is disabled, but all of my 3D menu is grey and inaccessible. Any ideas?

                                              • 21. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                                munkeebrainz Community Member

                                                I figured it all out. I just reset my preferences and it worked out.

                                                • 22. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                                  pardhu2670 Community Member

                                                  hey 18.ginger..u have to re install your graphics driver as it is corrupted for some reasons...so try it!

                                                  • 23. Re: Adobe Photoshop CS6 Extended - 3D Disabled
                                                    duchessc29003909 Community Member

                                                    and how can I re install the graphics driver?