6 Replies Latest reply: May 11, 2012 12:33 PM by Mylenium RSS

    Error Message When Installing eLearning Suite on New PC

    JamesMcLuckie Community Member

      Hi. I have been using the eLearning Suite 2 since its launch last year. I recently treated myself to a new PC (64 bit, Windows 7) and have downloaded the software again from the Adobe site so that I could reinstall it.

       

      The download (via the Akami download) seems to go fine until I try to extract the files. I then get the following error message: A problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder.

       

      The priviledges are all fine, as I have installed a lot of software into exactly the same folder already. And there's about 600GB of space left on the drive. I also also came across the files that I used before to install the suite on my old PC, and got exactly the same message.

       

      Am at a loss to understand what is wrong. Any ideas?