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Have downloaded FlashPlayer 11 several times. Seems to disappear and is not there when needed.

Guest
May 11, 2012 May 11, 2012

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Have downloaded Flash Player 11 several times. It is never there when needed. How do I get it installed?

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correct answers 1 Correct answer

Adobe Employee , Jun 13, 2012 Jun 13, 2012

Can you please verify the steps in this FAQ and let me know if it still occurs.  After installing, does Flash work at all?  Does it only disappear after rebooting?

Enabling Flash Player in Internet Explorer 9

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Adobe Employee ,
May 11, 2012 May 11, 2012

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Moving this discussion to the Installing Flash Player forum.

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LEGEND ,
May 11, 2012 May 11, 2012

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What is your operating system, version & edition?

What is your web browser?

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Guest
May 17, 2012 May 17, 2012

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Windows 7

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LEGEND ,
May 17, 2012 May 17, 2012

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What is your web browser?

What files do you have in

  • C:\Windows\system32\Macromed\Flash ?
  • C:\Windows\syswow64\Macromed\Flash ?

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New Here ,
Jun 13, 2012 Jun 13, 2012

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I have the same problem. The files in that directory are

Flash32_11_3_300_257.ocx

FlashInstall

FlashPlayerUpdateService

FlashUtil32_11_3_300_257_ActiveX.dll

FlashUtil32_11_3_300_257_ActiveX

mms.cfg

and I used Explorer 9 with Windows 7 Professional

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Adobe Employee ,
Jun 13, 2012 Jun 13, 2012

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Can you please verify the steps in this FAQ and let me know if it still occurs.  After installing, does Flash work at all?  Does it only disappear after rebooting?

Enabling Flash Player in Internet Explorer 9

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New Here ,
Jun 13, 2012 Jun 13, 2012

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Wonderful. Thanks for the quick response. Works like a chram! 🙂

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