4 Replies Latest reply on May 13, 2012 9:39 AM by BillinOakland

Why won't it install?

BillinOakland May 12, 2012 8:45 AM

I downloaded LR 4.0 as an upgrade to 3 for my iMac. When I try to install, the error message I receive is Operation could not be completed (com.apple.installer.pagecontroller error-1). What's the problem?

1. Re: Why won't it install?

Jim Wilde May 12, 2012 9:55 AM (in response to BillinOakland)

Have you confirmed that your iMac meets the minimum sytem requirements?
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2. Re: Why won't it install?

BillinOakland May 13, 2012 7:35 AM (in response to Jim Wilde)

Thanks, but I just checked to make sure and under the hardware overview, lists the processor as Intel Core 2 Duo and the other requirements should be okay since I've been running LR 3 with no problems.

Bill

http://BillHead.smugmug.com/
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3. Re: Why won't it install?

Jim Wilde May 13, 2012 8:49 AM (in response to BillinOakland)

What about the OS version....is it 10.6.8 or later?
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4. Re: Why won't it install?

BillinOakland May 13, 2012 9:39 AM (in response to Jim Wilde)

Jim,

Thanks much, that would be the issue since I haven't upgraded to Snow Leopard. And in reading the negative reviews, am not sure that it's worth it. Again, thanks for your insight.

Bill

http://BillHead.smugmug.com/
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