6 Replies Latest reply on May 12, 2012 12:25 PM by Scott DP

    CS6 Prod. Prem. Trial versions fail to launch or crash @ splash screen...

    Scott DP

      ...with three exceptions; Extensions Manager CS6, Bridge CS6 & Photoshop CS6. I had a fully licensed copies of Bridge and Ps CS3 on the computer already. Is that a coincidence?


      Encore prompted for a registration number.

      Speedgrade doesn't appear to do anything.

      Premiere Pro and Prelude throw similar errors that include the string: ..."shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283"

      After Effects fails to launch when it is 'unable to rename" a user preference file.

      The others just quit unexpectedly.


      It appears to be a license problem, though I am having permissions problems on the machine as well. It is a new computer.


      Any ideas?