2 Replies Latest reply: May 13, 2012 1:00 PM by Manish-Sharma RSS

    Installation Failed

    caquino69 Community Member

      I just bought the CS6 upgrade for my CS5 PS.  I bought the upgrade from the Adobe site.  Installation fails and says that the upgrae I am trying to install is not a genuine Adobe product.  I have entered the serial number exactly and it is verified.  I have no idea what to do.