The chat folks got the Premiere Elements installed with a herculean effort including downloading off the Internet. The Photoshop Elements installed fine.
My request was based on the legal agreement. It read to me like I had to save the application from the hard drive to a DVD to get a back up copy made and that that was the only way I was allowed to do it.
The chat folks, based on the severe problem I had installing Premiere, are mailing me a replacement DVD to use as a backup which is the sort of media I would expect. I guess the legal language as I read it deviates from the normal situation.
Thank you for the follow up.
Robert J. La Trémouille
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Cambridge, MA 02139-3070
617-283-7649 / 617-491-7181
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