7 Replies Latest reply: May 14, 2012 1:39 PM by Frubbish1 RSS

    Elements 10 Crashes when browsing to save a project

    michaelreid

      Hi:

       

      Looking for a solution as to why Elements 10 would crash when attempting to create a new project. When I click on the browse button to decide where to save the project - software crashes with this event log...

       

      Any advice would be greatly appreciated...

       

      Problem signature:

       

      Problem Event Name: APPCRASH

      Application Name: Adobe Premiere Elements.exe

      Application Version: 10.0.0.0

      Application Timestamp: 4e790d3f

      Fault Module Name: dvacore.dll

      Fault Module Version: 8.0.0.0

      Fault Module Timestamp: 4e78ed93

      Exception Code: c0000005

      Exception Offset: 0000150e

      OS Version: 6.1.7601.2.1.0.256.48

      Locale ID: 4105

      Additional Information 1: 0a9e

      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

      Additional Information 3: 0a9e

      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789