16 Replies Latest reply: Mar 13, 2014 10:50 PM by y2141011 RSS

    Can't open Canon Cr2 file in Photoshop CS6

    ken-lilley Community Member

      I purscahed PShop CS6 Upgrade a few days ago as an upgrade for the full CS4 Extended (which was upgraded to CS5 last year).  I installed CS6 as an upgrade to the installed and registered CS5. 

       

      Neither Bridge CS6 nor Photoshop CS6 will read Canon Cr2 raw files, and the "About Photoshop" splash screen indicates my purchased CS6 is a Beta version. 

       

      What has gone wrong?  Should I uninstall CS5 and CS6, reinstall CS4 and then apply the CS6 upgrade to CS4?

       

      Thanks

      Ken Lilley