How is it that you can have a 91k file on your machine and
presumably the same file at 300k on your boss's machine? Do you
each have a copy of the RH project on your own PC, or is it stored
on a network for "sharing"? As Leon says, and others have said many
times in this forum, you will certainly have file problems working
across a network.
Open the 91k file and the 300k file in Notepad and compare
contents. You might find something there.
Here's a long shot.
Do your file names have odd characters? For example, these
file names will cause trouble in RoboHelp:
watching.screens.htm
photo.section3.gif
nighttime(dark)shadows.htm
ab&c.htm
Travels with Charlie.htm.
This often happens when importing a Word document that has a
file name like this. Also, when importing long Word documents and
breaking them into smaller topics at Heading 1. There are other
ways you can stumble into file name errors.
Keep them short and simple, use underscores_or_hyphens
if-you-need-separations in a file name.
Can you import the bad file into a new RH WebHelp project? If
that works OK, look for problems in the project houskeeping files.
48MB sounds like a lot of stuff. You may have harmless bloat,
or some corruption of data. See Peter's site (I think) for
instructions on how to delete and re-create the CPD file, for
example, or the XPJ file.
Another strategy is (with the project not open in RH) to back
up the CPD file and open it in MS Access, where you can do some
housekeeping, such as compacting the database. Put the rejuvenated
CPD file in the project folder, start RH and open the project.
Be aware that if you rebuild the CPD file you will lose some
things, such as your output layouts and, I think, topic status and
comments in the properties dialog.
Good luck.
Harvey
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